Erika Walleen
Phoenix,OR
Summary
Adept at kitchen safety and exceptional customer service, I excelled in fast-paced environments at Wildflower Bread and Essence Bakery Cafe, enhancing food quality and streamlining operations. Leveraging skills in kitchen equipment operation and active listening, I significantly contributed to a positive dining experience, showcasing my ability to solve problems efficiently and maintain high standards of food safety.
Overview
7
7
years of professional experience
Work History
Baker /Front End Cashier
Wildflower Bread
Phoenix, Arizona
10.2021 - Current
- Kept detailed records of stock levels for kitchen provisions
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
- Measured out ingredients accurately to ensure consistent product quality.
- Operated ovens and other equipment to bake products according to established recipes.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
- Placed orders for additional supplies when necessary based on production needs.
- Followed food safety guidelines while preparing all food items.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cashier /Kitchen Line Cook
Essence Bakery Cafe
Phoenix, Arizona
11.2017 - 02.2019
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked kitchen supplies as needed.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Performed basic knife skills such as dicing onions or slicing meats.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
Education
High School Diploma -
Central High School
Phoenix, AZ05-2018
Skills
- Kitchen Safety
- Customer Service
- Kitchen Equipment Operation
- Food Safety
- Active listener
- Solid problem solver
Affiliations
- Videogaming
- Writing
Accomplishments
- Honors History
- AP History
- AP English
Timeline
Baker /Front End Cashier
Wildflower Bread
10.2021 - Current
Cashier /Kitchen Line Cook
Essence Bakery Cafe
11.2017 - 02.2019
High School Diploma -
Central High School
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