Erika Walsh
Levittown,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Volunteer Teacher/aide
Temple B’Nai Torah
09.2014 - 04.2018
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Server/Personal Helper
The Sterling Caterers
11.2017 - 10.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier/Drive Thru
McDonald's
12.2018 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
Cashier/ Speaker for Drive Through
McDonald's
09.2019 - 10.2020
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Camp Counselor
Oasis Day Camp
06.2021 - 08.2021
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Head Counselor/ Director of Early Childhood Camper
Oasis Day Camp
06.2022 - 08.2022
- Fostered a supportive environment by leading team-building exercises among counselors, enhancing communication and collaboration skills.
- Enhanced campers'' experience by designing and implementing diverse activities tailored to their interests and abilities.
- Maintained compliance with all regulatory requirements pertaining to child safety, sanitation standards, and staffing ratios through diligent oversight and thorough recordkeeping.
- Managed administrative tasks such as maintaining accurate records of campers'' medical information, emergency contacts, and dietary restrictions.
Front Of House
Jerusalem Memorial Chapels
01.2024 - 03.2024
- Helped with greeting.
- Cleaned up before and after services.
- Helped families with any concerns or questions I was able to solve, if not brought it up to the director.
- Helped move and dress bodies.
Intern/practicum
Charles J. O’Shea Funeral Home
02.2024 - 05.2024
- Helped make prayer cards and name plates.
- Went on removals with directors/residents.
- Helped clean up and set up for any visitations for the day.
- Made some calls to cemeteries.
- Shadowed the directors while I was there.
Education
Criminal Justice, Forensic Psychology/Pathology
John Jay College of Criminal Justice of The City University of New York
New York, NYAssociate of Applied Science - Mortuary Science
Nassau Community College
Garden City, NY05.2024
Skills
- Multitasking and Organization
- Interpersonal and Social Skills
- Flexible Schedule
- Public Speaking
- Customer Service
- Patience and Empathy
- Critical Thinking
Timeline
Intern/practicum
Charles J. O’Shea Funeral Home
02.2024 - 05.2024
Front Of House
Jerusalem Memorial Chapels
01.2024 - 03.2024
Head Counselor/ Director of Early Childhood Camper
Oasis Day Camp
06.2022 - 08.2022
Camp Counselor
Oasis Day Camp
06.2021 - 08.2021
Cashier/ Speaker for Drive Through
McDonald's
09.2019 - 10.2020
Cashier/Drive Thru
McDonald's
12.2018 - 06.2019
Server/Personal Helper
The Sterling Caterers
11.2017 - 10.2018
Volunteer Teacher/aide
Temple B’Nai Torah
09.2014 - 04.2018
Criminal Justice, Forensic Psychology/Pathology
John Jay College of Criminal Justice of The City University of New York
Associate of Applied Science - Mortuary Science
Nassau Community College
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