Erika Wawryk
Garden Grove,CA
Summary
Seasoned Business Office Manager with over 21 years of experience in Skilled Nursing and Assisted Living Facilities. Strong leader and problem solver dedicated to facilities financial, personnel operational facets.
Overview
23
23
years of professional experience
Work History
Business Office Manager
Katella Senior Living
12.2020 - Current
- Deposit and Post payments
- Balance Census
- Enter all Admission and Discharge information
- Generate Monthly Statements
- Reconcile and resolve resident accounts
- Manage and Balance Resident Trust Accounts, Quarterly Statements
- Manage and Balance Special Account
- Oversee Accounts Payable
- Month end close and reporting to corporate office
- Resolved several delinquent patient accounts once acquired facility
- Managed to keep all patient account within good standing
Business Office Manager
Alamitos West Health And Rehabilitation
10.2002 - Current
- Manage day to day operations of Business Office for Skilled Nursing facility including Billing, Collections, Dailey Census
- Bill and Manage all payors- Medicare, Medi-cal, Medicare Advantage, Managed Care, Hospice and Patients/Patients Representatives
- Manage Resident Trust Accounts-Deposits, Withdrawals and Quarterly Statements
- Manage Special Account- Checks written from account, keep account in good standing and requesting Monthly transfers
- Oversee company's Accounts Payables
- Manage 6 employees at any given time and help meet their professional goals
- Deposits and posting of Cash Receipts
- Delivered performance reviews, recommending additional training or advancements.
- Review all accounts over 90 days and hold monthly AR reviews with staff
- Meet and exceed companies goal of $1 million in collections monthly
- Evaluate Staff performance and provide coaching to address inefficiencies
- Detailed Follow up on All payors
- Audits and back billing on All payors with successfully collecting on Bad debts
- Caloptima ARF's And TAR's.
- Electronic Submission of claims
- Follow up on Medical claims by submitting CIF's, Appeals and Second Level Appeals
Book Keeper/ Biller
The Peaks, A Senior Living Community
10.2002 - 05.2009
- Entered All Admission and Discharge information
- Balanced Census
- Posted Cash receipts
- Sent Resident Monthly Statements
- Reconciled Patient Accounts
- Managed and Balanced Resident Trust Accounts, Quarterly Statements
- Oversaw all functionalities of the Business Office remote sucessfully
Business Office Manager
Colonial Care Center
04.2012 - 10.2012
- Attend Triple Check with IDT team
- Post Cash Receipts
- Balance Census and Cash for Month End
- Caloptima ARF's and Billing
- E-TAR follow and retro billing
- Enter Ancillary Charges
- Enter Admission and Discharge Information
- Patient Liability Billing
- Submit Medicare claims electronically through DDE
Medical Insurance Biller, Front Office Clerk
Makam Medical Corporation
08.2000 - 10.2002
- Oversee all Medicare, Medi-cal, Caloptima, Private insurance including patient authorizations
- Knowledge of ICD9 and CPT codes
- Post Payments
- Scheduled Nuclear studies
- Answer phones and scheduled appointments
- General Front Office work and filing
- Filed and updated patient information and medical records
- Reviewed patient Diagnosis codes to verify accuracy and completeness
- Liaison between patients and insurance companies
Education
GED -
Polaris High School
Anaheim, CA06.2000
Skills
- Microsoft Office, 50 WPM, 10 key
- Proficient in :Medicare part A&B , Medi-cal, Caloptima, Part A & B Coinsurance, Private, Hospice, Medicare Advantage and Managed Medi-cal's
- Resolve Financial discrepancies and customer billing issues with timely attention
- Account Collections
- Audits and Appeals
- Financial Analysis and Reconciliations
- DHS Survey, Certifications and Licensing renewals and tracking, Compliance and Regulatory
- Monthly Triple Check, coordinate with IDT Team
- Manage and Audit Resident Trust Accounts
- Train employees and hold monthly One-on-one's to meet goal of facility
- Proficient in PCC, MyUnity, Service Minder, Excel, Word and more
- Manage and Audit Resident Trust Accounts
- Train employees and hold monthly One-on-one's to meet goal of facility
- Proficient in PCC, MyUnity, Service Minder, Excel, Word and more
- Manage and Audit Resident Trust Accounts
- Train employees and hold monthly One-on-one's to meet goal of facility
- Proficient in PCC, MyUnity, Service Minder, Excel, Word and more
Timeline
Business Office Manager
Katella Senior Living
12.2020 - Current
Business Office Manager
Colonial Care Center
04.2012 - 10.2012
Business Office Manager
Alamitos West Health And Rehabilitation
10.2002 - Current
Book Keeper/ Biller
The Peaks, A Senior Living Community
10.2002 - 05.2009
Medical Insurance Biller, Front Office Clerk
Makam Medical Corporation
08.2000 - 10.2002
GED -
Polaris High School
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