Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Erika Whatley

Warrior

Summary

Dynamic Office Manager with a proven track record at Precision Seals, excelling in customer service and organizational skills. Enhanced team productivity through effective task delegation and streamlined operations, achieving significant cost savings. Proficient in account reconciliation and fostering strong vendor relationships, ensuring high-quality service delivery.

Overview

14
14
years of professional experience

Work History

Office Manager

Precision Seals
06.2011 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.

Education

Criminal Justice

University of Alabama At Birmingham
Birmingham, AL
05-2011

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative support
  • Bookkeeping
  • Document management
  • Clerical support
  • Account reconciliation
  • Credit and collections
  • Mail handling
  • Scheduling
  • Inventory control

Timeline

Office Manager

Precision Seals
06.2011 - Current

Criminal Justice

University of Alabama At Birmingham
Erika Whatley