Erika Williams
Port Saint Joe,FL
Summary
Results-driven healthcare professional with extensive experience in patient access, registration, and support services. Proven track record of exceeding expectations while maintaining superior organizational skills and attention to detail. Exceptional communicator with a strong ability to adapt to fast-paced environments.
Overview
13
13
years of professional experience
Work History
Patient Access/Registration Supervisor
Sacred Heart Health System
Port Saint Joe, FL
01.2022 - Current
- Supervised and evaluated team of 7 employees, ensuring high-quality performance.
- Conducted daily registration oversight to ensure accuracy and timeliness.
- Collaborated with department managers to optimize patient care processes.
- Provided responsive customer service, addressing inquiries promptly and professionally.
Patient Registration Representative
Sacred Heart Health System
Port Saint Joe, FL
01.2014 - 01.2021
- Managed comprehensive patient registration, ensuring accuracy in data entry.
- Handled incoming calls and directed inquiries to appropriate departments.
- Ensured completion of required documentation, maintaining compliance with regulations.
- Collaborated with clinical staff to coordinate patient care and provide billing support.
Family Support Worker
Gulf County Health Department
Port Saint Joe, FL
01.2013 - 01.2014
- Enrolled eligible individuals in healthcare programs, providing guidance on enrollment processes.
- Educated clients on health care benefit plans and the Affordable Care Act.
- Collaborated with community agencies to promote awareness of healthcare resources.
- Facilitated enrollment of children in Medicaid, health insurance, and other programs.
OPS Health Support Technician
Gulf County Health Department
Port Saint Joe, FL
01.2011 - 01.2013
- Managed patient data entry and chart finalization, ensuring accuracy and completeness.
- Conducted vital signs, screenings, and sample collections for comprehensive assessments.
- Responded to record requests from healthcare providers, ensuring confidentiality.
- Managed inventory of medical supplies and medications, ensuring compliance and availability.
Education
High School Diploma -
Port Saint Joe High School
Port Saint Joe, FL01-1999
Skills
- Confidentiality Procedures
- Customer Relations
- Data Entry
- ICD-10
- Task/Time Management
- Record Keeping
- Communication Skills
- Medical Coding
Timeline
Patient Access/Registration Supervisor
Sacred Heart Health System
01.2022 - Current
Patient Registration Representative
Sacred Heart Health System
01.2014 - 01.2021
Family Support Worker
Gulf County Health Department
01.2013 - 01.2014
OPS Health Support Technician
Gulf County Health Department
01.2011 - 01.2013
High School Diploma -
Port Saint Joe High School
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