Erika Zendegas Cortes
Garden Grove,CA
Summary
Healthcare professional with comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
14
14
years of professional experience
Work History
Certified Nursing Assistant
Hoag Hospital Newport Beach
1 Hoag Dr Newport Beach, CA
09.2018 - Current
- Assisted nursing staff with patient assessments and treatment procedures to enhance care quality.
- Monitored vital signs, documenting changes and reporting concerns to healthcare team promptly.
- Trained new staff on best practices for patient handling and care protocols to ensure compliance.
- Implemented infection control measures, contributing to a safe environment for patients and staff.
- Supported rehabilitation efforts by encouraging patients in physical therapy exercises consistently.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Obtained blood sugar readings
Certified Nursing Assistant
Encompass Health Rehabilitation Hospital
Tustin, CA
05.2016 - 09.2018
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for prompt intervention.
- Collaborated with multidisciplinary teams to develop and implement patient care plans.
- Participated in quality improvement initiatives, enhancing overall patient satisfaction scores.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Certified Nursing Assistant
Anaheim Healthcare Center
Anaheim, CA
03.2012 - 04.2016
- Implemented infection control measures, contributing to a safe healthcare environment.
- Provided emotional support to patients and families, fostering positive relationships.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Education
Limited Phlebotomy Technician
American Harbor College
Orange, CA11-2024
High School Diploma -
Gilbert Hight School
Anaheim, CA01-2012
Certified Nursing Assistant
North Orange County ROP
Anaheim, CA02-2012
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Basic life support
- Bedside manner
- Mobility assistance
- Companionship and emotional support
- Blood glucose testing
- Infection control procedures
- Quick problem solver
- Documentation expert
Languages
Spanish
Native or Bilingual
Certification
- CNA - Certified Nurse Assistant
Timeline
Certified Nursing Assistant
Hoag Hospital Newport Beach
09.2018 - Current
Certified Nursing Assistant
Encompass Health Rehabilitation Hospital
05.2016 - 09.2018
Certified Nursing Assistant
Anaheim Healthcare Center
03.2012 - 04.2016
Limited Phlebotomy Technician
American Harbor College
High School Diploma -
Gilbert Hight School
Certified Nursing Assistant
North Orange County ROP