Hi, I’m
Erika Valencia
Physical therapist
Homestead,Florida
Summary
Friendly Physical Therapist Intern with strengths in relieving pain and decreasing patient stress. Effectively monitors and tracks patient needs and progress through routine assessments, keeping accurate files. Positive attitude builds strong work relationships. Focused professional with proven ability to assess patient condition, develop and implement treatment plans, and evaluate outcomes. Expert in developing clinical protocols and protocols to ensure patient safety. Highly organized, detail-oriented, and works independently or as part of team. Determined individual proficient in utilizing variety of physical therapy modalities to treat pain, improve mobility and restore function. Skilled in patient education to help individuals understand diagnosis and treatments. Advises and supports patients and families on issues related to physical rehabilitation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level physical therapy position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
years of professional experience
1
Certification
Work History
Hospital Universitario Del Valle
Physical Therapy Student Intern
02.2023 - 06.2023
Job overview
- Administered initial and on-going assessments of patient's condition.
- Leveraged usual and customary equipment to perform essential functions.
- Conferred with other health care staff to enhance rehabilitation or maintenance of function.
- Devised creative treatment plans for individuals suffering from injuries or diseases.
- Observed patient tolerance and status during treatment to modify treatment program if necessary.
- Worked one-on-one to restore function, relieve pain and prevent disability.
- Performed therapy interventions utilizing standard physical therapy techniques and skills.
- Taught patients how to live within limits of capabilities and celebrated successes.
- Designed treatment program to achieve established goals.
- Responded to established emergency procedures to promote patient safety and care.
- Used ERMs to chart patients' progress and update departmental records.
- Extended post-operative rehabilitation to improve surgical outcomes and recovery.
Club Deportivo Cali
Physical Therapy Student Intern
07.2022 - 12.2022
Job overview
- Administered initial and on-going assessments of patient's condition.
- Conferred with other health care staff to enhance rehabilitation or maintenance of function.
- Devised creative treatment plans for individuals suffering from injuries or diseases.
- Worked one-on-one to restore function, relieve pain and prevent disability.
- Performed therapy interventions utilizing standard physical therapy techniques and skills.
- Designed treatment program to achieve established goals.
- Administered sports injury rehabilitation, facilitating return to pre-injury levels of activity.
- Applied manual techniques and therapeutic exercises to improve range of motion, strength, balance and coordination.
- Extended post-operative rehabilitation to improve surgical outcomes and recovery.
- Administered massages and traction to relieve pain and prevent deformity.
Abbott Colombia
Physical Therapy Student Intern
07.2022 - 11.2022
Job overview
- Administered initial and on-going assessments of patient's condition.
- Conferred with other health care staff to enhance rehabilitation or maintenance of function.
- Devised creative treatment plans for individuals suffering from injuries or diseases.
- Performed therapy interventions utilizing standard physical therapy techniques and skills.
- Designed treatment program to achieve established goals.
- Educated patients on proper body mechanics and injury prevention to avoid risk of re-injury.
- Performed evaluations of Desk and work areas, to prevent possible muscular injuries.
- Planned and carried out individually designed programs of physical treatment to maintain, improve or restore physical functioning and alleviate pain.
- Applied manual techniques and therapeutic exercises to improve range of motion, strength, balance and coordination.
Assurant
Processing Specialist
02.2014 - 06.2019
Job overview
- Completed coverage by delivering policies, planning future follow-up conversations and evaluating needs.
- Responded to customer inquiries and requests related to insurance products and membership.
- Utilized established methods for data processing and analysis for consistency and accuracy.
- Monitored data entry processes and worked to improve efficiency and performance.
- Identified data errors and discrepancies and implemented swift corrections.
- Verified accuracy of data before transcribing.
- Double checked accuracy of hard copy paperwork and rectified any issues.
- Compiled information and input into database.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
- Responded to customer inquiries, providing detailed explanations of insurance policies and claims processes.
- Utilized excellent analytical and problem-solving skills to quickly and accurately assess insurance claims.
- Evaluated accuracy and quality of data entered into agency management system.
- Checked documentation for accuracy and validity on updated systems.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Processed and recorded new policies and claims.
Gloria's Group Home
Special Needs Child Care Staff Member
08.2013 - 03.2014
Job overview
- Developed age-appropriate activities and crafts to engage children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Logged information regarding naps, feedings and any medications administered.
Alorica
Sales Associate/Customer Service Representative
05.2012 - 02.2014
Job overview
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Informed customers of promotions to increase sales productivity and volume.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Achieved or exceeded company-defined sales quotas.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Promoted warranty sales, loyalty rewards and more.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Processed customer service orders promptly to increase customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Educated customers about billing, payment processing and support policies and procedures.
Education
Fundacion Universitaria Maria Cano, Cali, Colombia
Bachelor of Science from Physical Therapy
08.2023
University Overview
- Awarded best GPA award
- Scholarship Recipient
- 4.0 GPA
Colegio Reyes Catolicos, Cali, Colombia
High School Diploma
06.2007
Skills
- Patient Care Activities
- Therapeutic Exercise
- Staging Understanding
- Coaching Patients
- Developing Patient Care Plans
- Build Strength
- Care Plan Development
- Patient Medical Histories
- HIPAA Compliance
- Patient Safety
- Payment Processing
- Formatting Understanding
- Strength Development
- Clinical Reasoning
- Speaking Clearly
- Emergency Procedures
- Emotional Support
- Sports Injuries
- Physical Rehabilitation
- Invasive Procedures
- Conflict Resolution
- Movement Restoration
- Fine Motor Skills
- Individualized Care Plans
- Deformity Prevention
- Inpatient Services
- Home Exercise Programs
- Pediatric Rehabilitation
- Therapeutic Facilitation
- Therapeutic Equipment
- Range of Motion Exercises
- Joint Mobilization
- Staff Support
- Home Health Care Expertise
- Compassionate Care
- Records Management Systems
- Therapeutic Massage
- Therapist Assistance
- Equipment Disinfection
- Rehabilitation Techniques
- Stretching Exercises
- Reevaluation Planning
- Safety Measures
- Mobility Support
- Patient Progress Evaluation
- Medication Side Effect Knowledge
- Wheelchair Support
- Intervention Plans
- Surgery Rehabilitation
- Patient Admission
- Goal Planning
- Occupational Medicine
Certification
- BLS-ACLS Training -October 2022, Fundacion Universitaria Maria Cano
- Certified teaching english as a foreign language, TEFL - 2019
- Online Course: Marketing Digital: Content & Community Manager. Universidad de Galileo (Guatemala).
- Online Course: Aproximación Neuropsicológica de la Leto-Escritura en la etapa escolar Universidad Javeriana (Colombia).
- Online Course: Anatomy: Musculoskeletal and Integumentary Systems. Michigan University (USA).
- Online Course: Anatomy: Human Neuroanatomy. Michigan University (USA).
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Physical Therapy Student Intern
Hospital Universitario Del Valle
02.2023 - 06.2023
Physical Therapy Student Intern
Club Deportivo Cali
07.2022 - 12.2022
Physical Therapy Student Intern
Abbott Colombia
07.2022 - 11.2022
Processing Specialist
Assurant
02.2014 - 06.2019
Special Needs Child Care Staff Member
Gloria's Group Home
08.2013 - 03.2014
Sales Associate/Customer Service Representative
Alorica
05.2012 - 02.2014
Fundacion Universitaria Maria Cano
Bachelor of Science from Physical Therapy
Colegio Reyes Catolicos
High School Diploma
- BLS-ACLS Training -October 2022, Fundacion Universitaria Maria Cano
- Certified teaching english as a foreign language, TEFL - 2019
- Online Course: Marketing Digital: Content & Community Manager. Universidad de Galileo (Guatemala).
- Online Course: Aproximación Neuropsicológica de la Leto-Escritura en la etapa escolar Universidad Javeriana (Colombia).
- Online Course: Anatomy: Musculoskeletal and Integumentary Systems. Michigan University (USA).
- Online Course: Anatomy: Human Neuroanatomy. Michigan University (USA).
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