Erika C Garza
Donna,TX
Summary
I am a hard-working person, willing to learn new things. I am able to work under pressure and adapt well to any work area. I have experience in different workplaces and am welcome to learn new things.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Assistant
Trading Chemical Services
McAllen, TX
03.2022 - Current
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Compiled weekly progress reports highlighting key accomplishments from past week's activities.
- Maintained confidential files related to personnel records or other sensitive information.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Performed various clerical tasks and organized office areas to promote productivity.
- Made travel arrangements for employee trips and conferences.
- Booked flights, hotel accommodations and ground transportation for smooth business travel.
- Managed office supplies inventory and placed orders when necessary.
- Organized travel arrangements, including flights, transportation, and accommodation.
- Managed household inventory and maintenance schedules.
Key Holder
Dollar General
Weslaco, TX
03.2021 - 02.2022
- Conducted department walkthrough to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Counted and balanced registers.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Identified potential shoplifters through observation of suspicious behavior or activities.
- Verified accuracy of register tills at beginning and end of shift.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Assisted in general housekeeping to maintain store image.
- Completed day-to-day duties accurately and efficiently.
Cashier
Dollar General
Donna, TX
02.2021 - 03.2021
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer questions and provided store information.
- Processed sales transactions to prevent long customer wait times.
- Performed other duties as assigned by management.
- Answered phone calls to assist customers with questions and orders.
- Maintained work area and kept cash drawer organized.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Greeted customers promptly and responded to questions.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Cashier
Dollar Tree
Weslaco, TX
10.2020 - 01.2021
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer questions and provided store information.
- Processed sales transactions to prevent long customer wait times.
- Answered phone calls to assist customers with questions and orders.
- Maintained work area and kept cash drawer organized.
- Greeted customers promptly and responded to questions.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Learned roles of other departments to provide coverage and keep store operational.
Education
High School Diploma -
Donna High School
Donna, TX05-2020
Skills
- Child Management
- Multitasking and Organization
- Schedule Management
- Time Management
- Flexible Schedule
- Fluent in English and Spanish
- Account Management
- Professional and Mature
- Attention to Detail
- Coordination Skills
- Resourceful
- Multi-Task Management
- Stock Maintenance
- Excellent Communication Skills
- Communication Skills
- Customer Friendly
- Fast Learning
Certification
- Certified Clinical Medical Assistant (CCMA) 7/22/23 - 7/22/25
References
References available upon request.
Timeline
Personal Assistant
Trading Chemical Services
03.2022 - Current
Key Holder
Dollar General
03.2021 - 02.2022
Cashier
Dollar General
02.2021 - 03.2021
Cashier
Dollar Tree
10.2020 - 01.2021
High School Diploma -
Donna High School
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