Erika C. Ortiz

• Assisted with resuscitation, CPR, and emergency airway procedures.
• Enhanced patient care by providing assistance to nurses and physicians during medical procedures.
• Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
• Participated in ongoing training programs to stay current on best practices in emergency medicine.
• Conducted regular inventory checks of medical supplies to maintain adequate stock levels within the Emergency Department.
• Trained and Certified to be 1 on 1 with patients put on a hold. (51/50)
• Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
• Applied orthopedic devices like traction and OCL splints.
• Quickly responded to codes and cardiac monitor alarms.

• Assisted with resuscitation, CPR, and emergency airway procedures.
• Enhanced patient care by providing assistance to nurses and physicians during medical procedures.
• Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
• Participated in ongoing training programs to stay current on best practices in emergency medicine.
• Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
• Applied orthopedic devices like traction and OCL splints.
• Implemented crisis intervention techniques when needed, de-escalating potentially dangerous situations effectively.
• Assisted in life-saving procedures, working alongside medical professionals to provide optimal care.

• Maintained records of ongoing assessments and documentation of updates.
• Provided crisis intervention services when necessary, ensuring the safety and wellbeing of all individuals involved.
• Promoted positive behavior change through consistent reinforcement and appropriate consequences.
• Improved student behavior by developing and implementing tailored intervention plans.
• Evaluated progress regularly, adjusting intervention plans as needed to ensure continuous improvement in student behavior.
• Collaborated with multidisciplinary teams to create comprehensive support strategies for students in need.
• Completed observations of students in classroom and social situations.
• Helped students build skills to navigate typical academic and social situations.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
• Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

( This employment included temporary contracts working at different hospitals including LAC+USC hospital and Glendale Adventist)

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Bussed and reset tables to keep dining room and work areas clean.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
• Performed accurate documentation of patient information according to established protocols for record-keeping purposes.

• Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
• Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
• Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
• Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
• Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
• Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
• Managed inventory levels in the front-end area to avoid stockouts or overstock situations, ensuring optimal product availability.