Summary
Overview
Work History
Education
Skills
Timeline
Websites
Certification
Work Availability
Affiliations
Quote
Volunteer
Erika D. Thomas, MBA, MAT

Erika D. Thomas, MBA, MAT

Portland,OR

Summary

Experienced DEI facilitator and Campus Director, aiming to leverage 10+ years of industry experience and 20 years of management experience to further an organization's DEI mission and goals. Looking to secure a position to apply advanced skills in DEI initiatives, social advocacy, inclusive curricula and pedagogical practices.

Overview

20
20
years of professional experience
1
1

Scrum Master Certification

1
1

Diversity, Equity and Belonging Certification

1
1

Change Management Certification

1
1

Agile Professional Certification

Work History

Agile Scrum Master

Self-employed
05.2022 - Current
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
  • Supported team using servant leadership style and leading by example.
  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Managed work and project responsibilities by assigning tasks to internal individuals and external teams.

Training Manager

TriMet
01.2022 - 09.2022
  • Directed field training to enhance participants' skills.
  • Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
  • Organized and edited training manuals, multimedia visual aids, and other educational materials.
  • Selected and assigned instructors to conduct specific training programs.
  • Reviewed and edited all training materials for accuracy and company policy compliance.

Campus Director and DEI Facilitator

Columbia College
09.2016 - 01.2022
  • Directed all aspects of daily campus operations, including building and ground maintenance, academic administration, faculty support, professional development, and admissions efforts.
  • Prepared and administered a $1 million dollar budget for campus with 600 students.
  • Devised programs to promote diversity and inclusion among staff, faculty and students.
  • Collaborated with faculty, staff and students to identify and address institutional challenges.

Associate Professor of Diversity and Business

Missouri College
09.2015 - 09.2016
  • Prepared and delivered lectures to 30 to 60 undergraduate students on topics related to Diversity & Business Management,
  • Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
  • Updated curricula and lesson plans for primary instructors, researching developments in relevant fields and updating materials to reflect most recent data and statistics.
  • Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.

Lead Faculty and DEI Facilitator

The Art Institute
Saint Charles, MO
01.2013 - 09.2016
  • Facilitated and organized professional development of faculty and staff and assisted with curriculum development and course scheduling.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Trained college community on diversity, equity and inclusion initiatives.

Transit Service Manager

Bi-State Development Agency
11.2002 - 01.2013
  • Coordinated, monitored, and managed the safety, efficiency, and reliability scheduled revenue service, special events and all activities along right of way.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Implemented strategies to increase customer service satisfaction ratings.

Education

Bachelor of Science - Textile And Apparel Management

University of Missouri
Columbia, MO

MBA -

Fontbonne University
St Louis, MO

Master of Arts - Teaching

Fontbonne University
St Louis, MO

Skills

  • Social advocacy
  • DEI initiatives
  • Community partnerships
  • Project management
  • Change management
  • Agile Best Practices
  • Presentation Skills
  • Inclusive curricula
  • Pedagogical practices
  • Support Networks
  • Diverse Student Populations
  • Federal, State & local laws related to antidiscrimination

Timeline

Agile Scrum Master

Self-employed
05.2022 - Current

Training Manager

TriMet
01.2022 - 09.2022

Campus Director and DEI Facilitator

Columbia College
09.2016 - 01.2022

Associate Professor of Diversity and Business

Missouri College
09.2015 - 09.2016

Lead Faculty and DEI Facilitator

The Art Institute
01.2013 - 09.2016

Transit Service Manager

Bi-State Development Agency
11.2002 - 01.2013

Bachelor of Science - Textile And Apparel Management

University of Missouri

MBA -

Fontbonne University

Master of Arts - Teaching

Fontbonne University

Certification

  • Scrum Master Certification, Six Sigma Global Institute - May 2022
  • Diversity, Inclusion and Belonging Certification, LinkedIn Learning - August 2022
  • Change Management Certification, LinkedIn Linking - January 2023
  • Agile Professional Certification, Six Sigma Global Institute - March 2023
  • MCP - Microsoft Certified Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

National Association of the Advancement of Colored People (NAACP) - Portland, OR Chapter, Member


Conference of Minority Transportation Officials (COMTO) - Portland, OR/ SW Washington Chapter, Board Secretary

Quote

Your smile is your logo. Your personality is your business card. How you leave others feeling after having an experience with you is your trademark.
Jay Danzie

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Erika D. Thomas, MBA, MAT