Summary
Overview
Work History
Education
Timeline
Generic

Erika Denae Lopez

Glendale,AZ

Summary

In my years of life I have worked multiple positions which I learned so much from managing cash vaults to remodeling homes. I'm good at almost everything I set my mind to. If I don't know how to complete a task I will ask for help in learning the task/skills needed to perform my job. I like to be hands on and I'm pretty ocd about the things I do, so I know if I start it I have to finish the job as best as I can regardless if it's a team effort or just me. So from dry wall, tiling, house cleaning, painting, replacing/upgrading homes, to opening/closing witch includes counting and balancing registers to managing accounts from Medicare to credit card to bank branches. My customer service skill and people skills are pretty good. I believe in honesty and I believe in myself to perform my duties. If you have any questions you can always ask me to reiterate them to your curiosity. Have a good day

Overview

16
16
years of professional experience

Work History

Homemaker

Stay At Home Mom
Phoenix, AZ
02.2020 - Current

Licensed Insurance Agent

TTEC- United Healthcare
Phoenix, AZ
10.2019 - 02.2020
  • I was hired on a seasonal base for AEP (annual enrollment period) to save lives and help all my consumers through the enrollment process for their Medicare Advantage/Prescription Drug plan choices that would fit best for their health care needs
  • Inbound automatic dialer
  • Processed Medicare applications
  • Daily/weekly quotas

Licensed Insurance Agent

Humana Insurance
Phoenix, AZ
08.2016 - 07.2018
  • I obtained my state license to sell Medicare, dental and vision insurance plans in 16 states
  • Inbound/outbound automatic dialer calls
  • Processed Medicare applications
  • Processed dental and vision applications
  • Assisted with Medicare questions
  • Daily/weekly quotas

Homemaker

Stay, Home Mom
Avondale, AZ
02.2011 - 08.2016
  • At this time I became a mother and stayed home to continue my duties as a mom.

Instructional Aid

Palm Valley Elementary School
Litchfield, AZ
11.2010 - 05.2011
  • I was hired to assist in special education class 3rd- 5th grade at Litchfield school district, with learning basic hygiene care, my duties were:
  • Hand over hand spoon feed
  • Diapering the children who needed the assistance
  • Assisted with teaching reading, writing and math
  • Taught basic etiquette
  • Had one on one students and assisted with physical therapy needs, assisted with speech therapy

Teller

Wells Fargo
Phoenix, AZ
09.2010 - 01.2011
  • At this position I performed daily duties that involved sales and up-sales, along with procedures to ensure the safety, security, and value of the company it entailed:
  • To balance cash draws, bank vaults, and ATM's
  • I withdrew and deposited cash to and from client accounts
  • I interacted with clients daily and received, reviewed, and processed credit card payments
  • I performed daily opening and closing procedures, and up-sell products to existing clients

Caregiver

Good Neighbor Assisted Living
Avondale, AZ
04.2010 - 07.2010
  • I provided non-medical in-home care for adults and children across the valley this consists:
  • Maintained their hygiene
  • Assisted with physical health
  • Escorted to and from doctor appointments
  • I received my CPR/ First Aid certificates

Customer Service Associate

Target
Peoria, AZ
10.2008 - 01.2010
  • I was hired with a sessional position witch I ended up being hired permanently to maintain my position as a cashier and guest service
  • Cashier
  • Guest service
  • Open/close store and registers
  • Opened credit cards/ check cards

Customer Service Cashier

AutoZone
Tempe, Arizona
05.2022 - 09.2022

Education

Estrella Community College
01.2009

Agua Fria Union High School
06.2005

Timeline

Customer Service Cashier

AutoZone
05.2022 - 09.2022

Homemaker

Stay At Home Mom
02.2020 - Current

Licensed Insurance Agent

TTEC- United Healthcare
10.2019 - 02.2020

Licensed Insurance Agent

Humana Insurance
08.2016 - 07.2018

Homemaker

Stay, Home Mom
02.2011 - 08.2016

Instructional Aid

Palm Valley Elementary School
11.2010 - 05.2011

Teller

Wells Fargo
09.2010 - 01.2011

Caregiver

Good Neighbor Assisted Living
04.2010 - 07.2010

Customer Service Associate

Target
10.2008 - 01.2010

Estrella Community College

Agua Fria Union High School
Erika Denae Lopez