Erika Gaylor
Chesterfield,MI
Summary
Dynamic professional with experience at FCA Sterling Heights Assembly Plant, excelling in production line efficiency and quality assurance. Proven ability to operate power tools and deliver exceptional customer service. Recognized for training new employees and streamlining processes, enhancing team performance and workplace safety.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs.
Knowledgeable about handling special dietary requirements and general food safety standards.
Automotive service professional with comprehensive background in providing high-quality vehicle lubrication and maintenance services. Known for meticulous approach to oil changes, tire rotations, and fluid level inspections. Valued team collaborator with strong commitment to achieving optimal results and adapting to dynamic needs of shop. Possesses excellent diagnostic skills and customer-focused attitude.
Overview
10
10
years of professional experience
Work History
General Assembler
FCA Sterling Heights Assembly Plant
10.2017 - 09.2025
- Assembled vehicle components following blueprints and quality standards.
- Operated hand tools and machinery to complete assembly tasks efficiently.
- Collaborated with team members to meet production deadlines and maintain workflow.
- Conducted quality checks on assembled products to ensure adherence to specifications.
- Trained new employees on assembly processes and safety procedures.
- Maintained a clean and organized workspace to promote safety and efficiency.
- Assisted in training new employees on assembly procedures, fostering a positive learning environment for skill development.
- Demonstrated adaptability by quickly learning new assembly techniques as required for various product lines or projects.
- Improved production efficiency by streamlining assembly processes and implementing time-saving techniques.
Automotive Technician
Valvoline Instant Oil Change
05.2016 - 09.2017
- Diagnosed and repaired various automotive systems, including engines and transmissions.
- Performed routine maintenance services, including oil changes and filter replacements.
- Utilized diagnostic equipment to identify vehicle issues accurately and efficiently.
- Collaborated with team members to streamline service workflows and reduce turnaround times.
- Performed oil changes and fluid top-offs efficiently to ensure vehicle performance and reliability.
- Performed routine maintenance tasks, including tire rotations and filter replacements.
- Conducted thorough inspections of vehicles to identify maintenance needs and recommend services.
- Maintained cleanliness and organization of work area, adhering to safety standards and protocols.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Kept shop areas neat, clean, and free of safety hazards.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
Server
Benihana Restaurant
04.2015 - 03.2016
- Delivered exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and service.
- Trained new servers on restaurant procedures and menu offerings for improved efficiency.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Walled Lake Western
Walled LakeNo Degree - Kinesiology
Saginaw Valley State University
Skills
- Power tools operation
- Workplace safety
- Fastening techniques
- Production line efficiency
- Oil change expertise
- Exceptional customer service
Timeline
General Assembler
FCA Sterling Heights Assembly Plant
10.2017 - 09.2025
Automotive Technician
Valvoline Instant Oil Change
05.2016 - 09.2017
Server
Benihana Restaurant
04.2015 - 03.2016
High School Diploma -
Walled Lake Western
No Degree - Kinesiology
Saginaw Valley State University