Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Erikah Thompson

Commerce,Ga

Summary

Successful Owner/Operator with expertise in the Pet Care and Pet Grooming industry and insights into competitors and clientele. Devoted leader maintaining professional relationships and negotiating beneficial deals with clients and Pet owners. A decade of experience in rescuing and finding lost/found animals and helping animals find homes. Experienced in administering medication and vaccinations for pets and maintaining coat care and nutritional care for better health.

Done Volunteer work for the Right Step Inc., where I worked with horses while providing therapy for children with disabilities. I have also groomed the horses and saddled them for therapy.

I am looking to gain experience by going to school to pursue my passion for working with exotic animals, such as big cats, wolves, and other carnivores.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Cook

Hill Haven Nursing Home
02.2024 - Current
  • Checked for quality, tracked old and new items, and rotated stock to confirm freshness. Maintained clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to understand customers' special orders fully.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Tasted, smelled, and pierced food with a fork to verify sufficient cooking.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Prepared and served various food items in a fast-paced environment.

Owner/Operator

5280 Pet Grooming and Microchipping
01.2019 - Current
  • Pet Grooming/haircuts, Pet bathing, Nail trims/file, Microchipping, Brush outs/Deshed, Deskunk treatment, Flea and Tick treatment, Ear cleaning
  • Managed day-to-day business operations.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Established strong relationships with clients, ensuring consistent delivery of services at competitive prices.
  • Maintained consistent work levels by establishing large customer base and continuous satisfaction.
  • Operated with safety and skill to avoid accidents and delays.

Salon Owner/Operator

Pups N Cut
01.2015 - 12.2019
  • Oversee inventory management, reduce waste, and maintain professionalism with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Trained and motivated employees to perform daily business functions.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to the company's success.
  • Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
  • Developed long-term strategic goals for business
  • Developed comprehensive training programs for employees to enhance skills and improve productivity.
  • Operated with safety and skill to avoid accidents and delays.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.

Sous Chef

Brookdale Assisted Living
04.2019 - 09.2019
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Planned and directed high-volume food preparation in a fast-paced environment.
  • Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
  • Boosted customer satisfaction ratings by consistently delivering high-quality dishes and maintaining strict adherence to food safety standards.
  • Monitored food production to verify quality and consistency.
  • Assisted with menu development and planning.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Pet Bather

PetSmart Charities
04.2012 - 09.2013
  • Demonstrated expertise in using appropriate shampoos, conditioners, and treatments based on individual pet needs or specific skin conditions.
  • Prevented injury or discomfort to pets with careful handling techniques and proper use of grooming equipment.
  • Supported efficient operations by effectively managing appointment scheduling and maintaining accurate client records.
  • Assisted groomers with prepping pets for haircuts, nail trims, and ear cleanings as needed.
  • Ensured adherence to safety protocols while handling various sizes and breeds of pets throughout the bathing process.
  • Enhanced customer satisfaction by providing attentive and compassionate care for pets during bathing sessions.


Retail Associate

Once Upon a Child
01.2011 - 01.2012
  • Customer Service, Answering Phone, Stocking merchandise, Printing paperwork, Cashiering, Money Managing, Handling and maintaining office supplies, Organizing Merchandise, Cleaning

Education

Dog Grooming Certificate -

Grooming Trade School
Evergreen, CO
11.2014

High School Diploma -

Dakota Ridge High School
Littleton, CO
05.2013

Skills

  • Pet First Aid and CPR certified
  • People First Aid and CPR certified
  • Working to become Fluent in Spanish
  • Animal restraint
  • Customer Service
  • Daycare/playgroup
  • Administering medications
  • Cleaning
  • Animal handling
  • Kennel Experience
  • Leadership
  • Knowledge in Pet safety
  • Strong Work Ethic

Certification

Pet Grooming Certificate

CPR First Aid Certified

Pet First Aid and CPR certified

Languages

Spanish
Elementary

Timeline

Cook

Hill Haven Nursing Home
02.2024 - Current

Sous Chef

Brookdale Assisted Living
04.2019 - 09.2019

Owner/Operator

5280 Pet Grooming and Microchipping
01.2019 - Current

Salon Owner/Operator

Pups N Cut
01.2015 - 12.2019

Pet Bather

PetSmart Charities
04.2012 - 09.2013

Retail Associate

Once Upon a Child
01.2011 - 01.2012

Dog Grooming Certificate -

Grooming Trade School

High School Diploma -

Dakota Ridge High School

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Erikah Thompson