ERIKA L. ROSARIO
Lafayette,LA
Summary
Telecommunications Planning and Analysis Compliance Regulations Strategic Development Analytical Skills Policy and Procedure Team Building Microsoft Office File Management Research Experienced leader with expertise in all facets of customer service, record keeping, and patient care, with 5 years of involvement in office management. Highly skilled in collaborating with all members of the organization to achieve business and financial objectives. Instrumental in team management and improving processes, enhancing performance, and implementing cost-saving solutions.
Overview
8
8
years of professional experience
Work History
Adjunct Instructor
University of Louisiana at Lafayette
08.2022 - Current
- Develop and manage syllabus materials
- Responsible for selecting and compiling tests, assignments, and/or discussion exercises that permit measurement of performance relative to standardized learning objectives
- Coordinate courseware and curriculum
- Evaluate student performance
- Created and implemented course agendas, lesson plans, and activities to successfully meet course objectives
- Improved student understanding by efficiently managing teaching materials and answering students' discussion inquiries
- Integrated current events and cultural themes into course materials to contextualize subject matter and facilitate lifelong learning
- Created unique, student-centered lesson plans and assignments for each class to promote maximum learning and knowledge retention
- Participated in school retention initiatives by providing regular, accurate, and timely feedback to students and the school concerning academics, behavior, and attendance
- Identified academic strengths and obstacles and developed instructional techniques to accommodate different learning styles
Program Coordinator/Counselor
University of Louisiana at Lafayette
02.2021 - Current
- Responsible for office management in Student Support Services-Disability Program
- Review student payroll and supervise student employees
- Assist project participants with tutor scheduling and tutor coordination
- Manage caseload through student contacts
- Counsel students and assist with academic needs
- Supervise student and program staff and report to Project Director
- Developed and maintained relationships with external partners to facilitate program operations
- Kept program-related data accurate, up-to-date, and easily accessible for accessibility
- Created and delivered program training and education to keep participants knowledgeable about the program and provide the necessary skills to participate productively
- Organized and managed program development from conception through successful execution
Agency Aide
Platinum Health Care
05.2018 - Current
- Provided patient assistance with personal hygiene
- Initiated patient comfort by utilizing resources and materials, transporting patients, answering patient call lights, and reporting observations of the patient to the nursing supervisor
- Served as a liaison between patients, nurses, doctors, and medical records and communicated all issues to medical staff
Program Assistant/ Academic Advisor
University of Louisiana at Lafayette
06.2020 - 02.2021
- Responsible for office management in Student Support Services-Disability
- Provided customer service to project participants
- Calculated student payroll on a bi-weekly basis
- Monitored google voice messaging system
- Assisted project participants with tutor scheduling
- Supervised student employees in the program
- Contacted caseload, reaching out to students
- Counseled students and assisting with academic needs.
Program Assistant/ Academic Advisor
University of Louisiana at Lafayette
11.2019 - 05.2020
- Responsible for office management in Student Support Services-Disability
- Provided customer service to project participants
- Calculated student payroll on a bi-weekly basis
- Monitored google voice messaging system
- Assisted project participants with tutor scheduling
- Supervised student employees in the program
Clinical Coordinator Assistant
HOSPICE OF ACADIANA
09.2015 - 09.2018
- Assisted with policy and procedure management related to patient admission and discharge
- Effectively managed all aspects of procurement and supply chain
- Responsible for ordering, stocking, and tracking all medical supplies and equipment
- Maintained patient recertification, Medicaid certifications, as well as insurance verification
Education
Doctor of Education - Educational Leadership
University of Louisiana At Lafayette
Lafayette, LA2024
Master of Science -
University of Phoenix
Tempe, AZ09.2018
Bachelor of Science - Health Administration
University of Phoenix
Tempe, AZ05.2014
Skills
- Daily Facility Operations
- Syllabus Development
- Graduate-Level Teaching
- Proctor Examinations
Affiliations
Upsilon Phi Delta Honor Society
Active Member of Louisiana Association of Student Assistance Programs
Active Member of Black Faculty and Staff
Served on QSN Hiring Committee for Student Support Services-Veterans Program Assistant
Served on the Hiring Committee for Diversity Officer
Active Chapter Advisor for Sigma Lambda Gamma
Timeline
Adjunct Instructor
University of Louisiana at Lafayette
08.2022 - Current
Program Coordinator/Counselor
University of Louisiana at Lafayette
02.2021 - Current
Program Assistant/ Academic Advisor
University of Louisiana at Lafayette
06.2020 - 02.2021
Program Assistant/ Academic Advisor
University of Louisiana at Lafayette
11.2019 - 05.2020
Agency Aide
Platinum Health Care
05.2018 - Current
Clinical Coordinator Assistant
HOSPICE OF ACADIANA
09.2015 - 09.2018
Doctor of Education - Educational Leadership
University of Louisiana At Lafayette
Master of Science -
University of Phoenix
Bachelor of Science - Health Administration
University of Phoenix
Similar Profiles
Brandon BishopBrandon Bishop
Division I Student-Athlete at University of Louisiana at Lafayette & Liberty UniversityDivision I Student-Athlete at University of Louisiana at Lafayette & Liberty University
Presley WallsPresley Walls
SI Leader at University Of Louisiana At LafayetteSI Leader at University Of Louisiana At Lafayette
Bryce BartschBryce Bartsch
Community Director at University of Louisiana at Lafayette HousingCommunity Director at University of Louisiana at Lafayette Housing