Summary
Overview
Work History
Education
Skills
Timeline
Generic

ERIKA PAOLA TAPIAS

Brooklyn

Summary

Detail-oriented professional with extensive experience in payroll administration and project coordination. Proven track record of enhancing communication and collaboration across departments to optimize workflow and drive organizational success. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

4
4
years of professional experience

Work History

Manager

PES CONTRACTORS CORP
New York
04.2022 - Current
  • Coordinated daily schedules for executives and staff to ensure optimal workflow.
  • Managed communication between departments to facilitate project collaboration.
  • Organized meetings by preparing agendas and taking minutes for documentation.
  • Assisted in the preparation of reports and presentations for management review.
  • Maintained office supplies inventory and ordered items as needed for operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
  • Processed payroll for employees using advanced payroll software.
  • Maintained accurate employee records and payroll documentation.

DRIVER

CTS
New York
01.2022 - 03.2022
  • Completed day-to-day duties accurately and efficiently.
  • Conducted COVID-19 testing using PCR and rapid test methods.
  • Assisted patients with test registration and sample collection procedures.
  • Maintained cleanliness and safety protocols in testing areas.
  • Collaborated with healthcare team to ensure smooth workflow during testing events.
  • Communicated testing procedures to patients clearly and effectively.
  • Monitored inventory of testing supplies and requested restocks as needed.

Education

GED -

UNIVERSIDAD CENTRAL
COLOMBIA
12-2011

Skills

  • Payroll administration
  • Report preparation
  • Office management
  • Project coordination
  • Inventory management
  • Customer relationship management
  • Problem solving
  • Customer service

Timeline

Manager

PES CONTRACTORS CORP
04.2022 - Current

DRIVER

CTS
01.2022 - 03.2022

GED -

UNIVERSIDAD CENTRAL