Erika Paulina Eriksson
Plano,TX
Summary
Motivated and personable business professional with a flexible and versatile approach. Maintains a sense of humor, poise, and competence under pressure. Transcends cultural differences effortlessly, thriving in deadline-driven environments. Excellent team-building skills contribute to creating a collaborative and productive work atmosphere.
Overview
19
19
years of professional experience
Work History
RBT Registered Behavioral Therapist
Life Skills Autism Academy
11.2023 - Current
- Worked as part of collaborative team to address changing needs of children and families.
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Used [Software] to document patient information, progress notes, and treatment plans.
REGISTERED BEHAVIOR TECHNICIAN (RBT)
ABC
08.2021 - 06.2023
- Provided direct services to individuals diagnosed with Autism and related developmental disabilities
- Intervention plans and conducted preference assessments and skill building activities
- Collect data and maintain client records in accordance with especified behavior intervention plan and skill acquisition goals as defined per client
- Led activities to develop patients physical, emotional and social growth.
TEACHERS ASSISTANT FOR SPECIAL EDUCATION
SCHIMELPFENIG MIDDLE SCHOOL
11.2017 - 08.2021
- Understood the learning process for special needs students with a range of mental and physical special needs and learning disabilities
- Employed a range of learning support techniques to suit individuals
- Understood and followed lesson plans
- Trained in safety including manual handling and challenging behavior
- Supported the class teacher and individual special needs students with day-to-day teaching and learning
- Communicated information about individual students back to class teacher so learning plans and risk assessments could be updated
- Managed and recorded incidents of challenging behavior.
TELLER
PARK CITIES INTERBANK
01.2012 - 10.2016
- Maintained appropriate cash limits, cashed checks, established deposits, and issued cashier's checks, cash orders, money advances and fund wires
- Followed bank procedures when performing transactions on teller machine and other required equipment such as item encoder and batch scanners
- Verified and balanced assigned cash drawer daily with minimal cash variances
- Created several new forms to implement compliance when receiving mail deposits, checks, debit cards, and night drop deposits
- Handled and maintained cash vault orders and branch supplies
- Initiated and maintained excellent customer service
- Revised and reorganized safe box signature cards and entry cards in order to meet compliance requirements.
TELLER SUPERVISOR
LEGACY TEXAS BANK
01.2007 - 01.2011
- Managed six tellers at local branch
- Maintained customer satisfaction and met monthly sales goals
- Successfully supervised daily branch operations and procedures
- Balanced branch transactions daily and maintained ATM daily
- Made monthly and quarterly reports to insure branch was always in compliance
- Audited teller cash drawers
- Trained tellers to make them capable in their responsibilities and overall personal development
- Prepared monthly work schedules
- Answered questions and solved teller and customer issues, as well as prepared, filed and maintained all office records
- Managed and had sole custody of cash vault
- Conducted employee performance reviews
- Worked with Jack Henry and Fiserv software.
PERSONAL BANKER 2
FIRST CONVENIENCE BANK
01.2006 - 01.2007
- Opened and closed accounts as well issued available financial services
- Explained products and procedures, resolved problems and ensured customer satisfaction
- Assumed the responsibility to organize and execute weekly customer promotions
- Cashed checks and disbursed monies after verifying signatures, endorsements and member account balances
- Handled Western Union transfers
- Was successful in scheduling meetings with neighboring businesses to promote our services
- Maintained and balanced a cash drawer daily
- Received Regional Employee of the Month.
Education
REMINGTON COLLEGE
Dallas, TX12.2006
COLLIN COUNTY COMMUNITY COLLEGE
Plano, TXSkills
Managing incoming and outgoing mail
Customer scheduling for our Business Room
Managed six tellers
Reviewed and followed policies and procedures for bank audits
Customerservicemarketingproblemsolving
Oversaw 6 tellers and lobby operations while providing impeccable customer service.
Detailmasteryorganization
- Managing incoming and outgoing mail.
- Customer scheduling for our Business Room
- Managed six tellers
- Reviewed and followed policies and procedures for bank audits.
Additionalinformation - Skillssummary
- Some Spanish
- Some Swedish
- Written Correspondence
- General Office Skills
- Proficient in Microsoft Office : Excel, Word, and Outlook
- Proficient in Google Sheets
- Scheduling
- Marketing & Sales
- Front-Office Operations
Communication Skills
- Prepared reports for bank vault audits.
- Authored professional correspondence with customers.
- Knowledgeable in Excel, PowerPoint, Outlook, and Word
Timeline
RBT Registered Behavioral Therapist
Life Skills Autism Academy
11.2023 - Current
REGISTERED BEHAVIOR TECHNICIAN (RBT)
ABC
08.2021 - 06.2023
TEACHERS ASSISTANT FOR SPECIAL EDUCATION
SCHIMELPFENIG MIDDLE SCHOOL
11.2017 - 08.2021
TELLER
PARK CITIES INTERBANK
01.2012 - 10.2016
TELLER SUPERVISOR
LEGACY TEXAS BANK
01.2007 - 01.2011
PERSONAL BANKER 2
FIRST CONVENIENCE BANK
01.2006 - 01.2007
REMINGTON COLLEGE
COLLIN COUNTY COMMUNITY COLLEGE
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Similar Profiles
Sierra CocobaSierra Cocoba
Lead Behavioral Technician at Life Skills Autism Academy/ Centria HealthcareLead Behavioral Technician at Life Skills Autism Academy/ Centria Healthcare
Sheri McClintockSheri McClintock
Behavior Technician at Life Skills Autism AcademyBehavior Technician at Life Skills Autism Academy
Emaly NewellEmaly Newell
Behavioral Technician at Life Skills Autism AcademyBehavioral Technician at Life Skills Autism Academy