Erika Romero Granados
Hyde Park,MA
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant- Urogynecology
Tufts Medical Center
Boston, MA
08.2023 - Current
- Ensured the cleanliness, hygiene and maintenance of all facilities, exam rooms and equipment
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Answered calls and spoke with clients face-to-face.
- Restocked instruments and necessary items into each room.
- Prepared examination rooms and ensured availability of necessary medical supplies and equipment.
- Improved workflow efficiency by implementing standardized procedures for routine tasks and documentation.
- Mentored new staff on best practices for patient care and operational workflows within the facility.
- Obtained client medical history, medication information, symptoms, and allergies.
Tufts Medical Center – College Testing Center
02.2021 - 08.2023
- Answered calls, responded to emails, and spoke with clients face-to-face.
- Processed documentation and entered information into databases.
- Greeted more than 2000 patients daily
- Prepared stations for patients to do a self-swab COVID test.
- Confirmed labels on patients’ tubes.
- Ensured symptomatic patients were triaged and had vitals taken.
- Ensured the cleanliness, hygiene and maintenance of equipment and area
Service Manager
Chipotle Mexican Grill, Cambridge, MA
Cambridge, MA
04.2017 - 02.2021
- Organized and cleaned restaurant during downtime; always maintain a sanitized work environment.
- Built and maintained internal and external customer satisfaction.
- Maintained ambitious standards of customer service during high-volume, fast-paced operations.
- Communicated clearly and positively with coworkers and management.
- Mastered point-of-service (POS) computer system for automated order taking.
Education
Lincoln Technical Institute
Somerville, MA02.2021
Associate of Science - Health Sciences
Bunker Hill Community College
Charlestown, MA09.2026
Skills
- Sterile Techniques Aseptic Medical Techniques
- Microsoft Office
- Laboratory Specimen Collection
- Vital Signs
- Clinical Office Procedures
- HIPAA compliance
- Basic life support
- Patient scheduling
- Inventory and supply management
- Time management
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Elementary
Timeline
Certified Medical Assistant- Urogynecology
Tufts Medical Center
08.2023 - Current
Tufts Medical Center – College Testing Center
02.2021 - 08.2023
Service Manager
Chipotle Mexican Grill, Cambridge, MA
04.2017 - 02.2021
Lincoln Technical Institute
Associate of Science - Health Sciences
Bunker Hill Community College