Erika X Gallardo Hernandez
Washington,MI
Summary
Hardworking professional with strong relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Paulees Restaraunt
Macomb, MI
02.2024 - 01.2025
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Stayed informed about daily specials, new menu items, promotions.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers.
Bakery Associate
Vince and Joe's Gourmet Markets
Shelby, MI
05.2023 - 02.2024
- Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
- Labeled bakery products with prices, ingredients, and allergen information.
- Operated cash registers, processed transactions, and handled cash accurately.
- Personalized cakes by writing desired words or adding other customizations.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
Server
Miguel's Cantina
Shelby, MI
04.2021 - 09.2022
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Answered telephone to provide dining information and take reservations.
- Assisted with setting up banquet rooms for special events.
Education
Esthetics
Elevate Salon Institute
Macomb, MI06-2024
High School Diploma -
Romeo High School
Romeo, MI06-2021
Skills
- Positive and professional
- Strong work ethic
- FLUENT IN [SPANISH]
- Multitasking and organization
- Food sales and promotion
Affiliations
- Have a passion for cooking and baking
- Studied to play the clarinet throughout my schooling years
- Practicing makeup artist
Languages
Spanish
Full Professional
Timeline
Server
Paulees Restaraunt
02.2024 - 01.2025
Bakery Associate
Vince and Joe's Gourmet Markets
05.2023 - 02.2024
Server
Miguel's Cantina
04.2021 - 09.2022
Esthetics
Elevate Salon Institute
High School Diploma -
Romeo High School
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