Erikia Dunn
Godley
Summary
Dynamic and experienced Senior HR Advisor with a robust background in supporting higher and lower echelons, providing training and advisory services to enhance operational effectiveness.
Proven track record in retail management as a Store Manager, skilled in maximizing sales while minimizing shrinkage thru effective leadership and strategic planning.
Adept at developing staff capabilities, ensuring compliance within company standards, and fostering a collaborative work environment that drives productivity and engagement.
Overview
18
18
years of professional experience
Work History
Store Manager
DTLR
08.2024 - Current
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Responsible for overall quality and performance of the retail store staff.
- Analyzes and measures business trends to maximize revenues and control costs at or better than plan.
- Ensures compliance of all company policies and procedures.
- Models effective leadership to gain commitment to store goals and training standards.
- Responsible for the recruitment, selection and training and development of store personnel.
- Conducts annual performance evaluations for all store employees.
- Monitors and identifies issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.
- Monitors and controls all aspects of operational compliance, safety and business standards.
- Identifies market conditions and merchandise opportunities and communicates valuable information to the District Manager for maximizing goals and objective.
- Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
HR Manager
Texas Army National Guard
01.2007 - Current
- Managed the full spectrum of HR for the Commander and organization to include but not limited to essential personnel services, strength management, postal, casualty and replacement operations, orders processing, awards, evaluations, promotions, DEERS/RAPIDS, military pay functions, sponsorship, Integrated Disability Evaluation System (IDES), in/out processing, and records management.
- Served as the Senior HR Advisor to Commander and lower echelons.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Interprets and advised Commander on complex regulations, policies and procedures.
- Resolved work-place conflict
- Initiated and prepared correspondence to provide information, policy, or guidance.
- Managed organizational change to implement new HR programs, systems, policies, and training (e-learning, HR workshops or in-person training).
Education
Master of Science -
Texas Woman's University
Denton, TX12-2018
Skills
- Operational budgeting
- Hourly shift management
- Project Management
- Excel
- Power Point
- ADHOC report Building
- WEBIM
- E-learning
- POS
- Multi-task
- Retail
- Management
- Leadership
Affiliations
- Delta Sigma Theta Sorority, Incorporated
Timeline
Store Manager
DTLR
08.2024 - Current
HR Manager
Texas Army National Guard
01.2007 - Current
Master of Science -
Texas Woman's University
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