Erikka Bailey

• Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
• Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed inventory levels for optimal product availability.

• Ensure compliance with parking regulations and issue citations when necessary, contributing to the safety and traffic flow of the city.

• Demonstrated a strong commitment to customer service, addressing civilian complaints and educating the public on parking laws.

• citing vehicles impeding sweeper from sweeping the street

• adaptable with others to effectively get the routes cited

• good customer service to citizen resulted in de-escalating conflict

• Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly

• Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure

• Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions

• Spoke with upset customers and notified appropriate management to resolve conflicts

• Demonstrated flexibility in schedule adjustments

• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Collaborated with bartenders to ensure prompt beverage service while minimizing waiting times for guests at the bar area.
• Mentored new hires on restaurant policies, menu items, and best practices in customer service to enhance overall performance of the team.
• Optimized seating arrangements for large parties, ensuring timely service and maximum guest satisfaction.