Erikka Tarver
Athens,GA
Summary
Proven Retail Associate at Goodwill Inc, adept in customer engagement and cash handling accuracy, enhanced shopping experiences through effective stock management and exemplary service. Achieved sales targets through teamwork and product knowledge expertise, demonstrating reliability and a positive demeanor. Boosted store operations, ensuring customer satisfaction and operational efficiency. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
Work History
Retail Associate
Goodwill Inc
10.2022 - Current
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise for more than 80 customers per day.
- Handled cash transactions accurately, 50 customers per day and maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Home Health Aide Volunteer
Self Employed Services
05.2021 - 02.2022
- Improved patient well-being by providing 8 health care duties and providing compassionate care and maintaining a safe, clean environment.
- Increased patient satisfaction by consistently providing attentive service that met or exceeded expectations.
- Provided emotional support for patients and families coping with chronic illnesses or end-of-life situations.
- Performed 5 light housekeeping duties to maintain a clean, organized living space for optimal patient comfort.
- Promoted healthy eating habits by preparing nutritious meals customized according to dietary restrictions or preferences.
- Assisted patients in maintaining personal hygiene, promoting dignity and self esteem.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided mobility assistance such as walking and regular exercising.
- Administered medications in accordance with doctor's instructions.
Education
High School Diploma -
Cedar Shoals High School
Athens, GA05.2024
No Degree - Veterinarian Science
Barrow Arts And Science Academy
Winder, GASkills
- Reliability
- Customer Engagement
- Positive and engaging demeanor
- Cash Handling Accuracy
- Product Knowledge Expertise
- Customer Assistance
- Teamwork
- Retail Sales
- Store Opening and Closing
- Stock replenishment
- Professional Appearance
- Honest and Dependable
- Positive Customer Engagement
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Retail Associate
Goodwill Inc
10.2022 - Current
Home Health Aide Volunteer
Self Employed Services
05.2021 - 02.2022
High School Diploma -
Cedar Shoals High School
No Degree - Veterinarian Science
Barrow Arts And Science Academy
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