Summary
Overview
Work History
Education
Skills
Interests
Timeline
Erik Pillar

Erik Pillar

Lacey,WA

Summary

Versatile writer and editor with an MFA in Creative Writing & Publishing. Experienced in publishing, technical writing, and narrative design. Passionate about crafting impactful stories and managing projects that inspire and connect audiences. Seeking opportunities to bring skills to innovative teams in publishing, tech writing, or story-driven media.

Overview

11
11
years of professional experience

Work History

Creative & Technical Writer

Self Employed
05.2015 - Current
  • Created high-quality content for diverse clients, including blog posts, website copy, social media content, and ghostwritten works spanning genre fiction and professional topics. Hold a 99% Approval Rating with clients.
  • Served as Lead Video Game Writer, developing engaging narrative designs, dialogue, and scripts for interactive media. Story rated 5/5 via player reviews.
  • Produced technical documentation, including user manuals and release notes, ensuring clarity and usability for end-users.
  • Implemented SEO strategies to optimize content performance and boost search rankings.

Marketing Specialist

Manning Publications
05.2023 - 09.2024
  • Achieved consistent 3-4% monthly growth across social media platforms.
  • Boosted online content center engagement by 75% through innovative, targeted content.
  • Secured 12+ podcast and conference collaborations in the first year to expand outreach.
  • Led a team of 5 to deliver promotional campaigns aligned with the brand voice.

Assistant Acquisitions Editor

Manning Publications
02.2022 - 05.2023
  • Scouted and onboarded authors for technical book projects, with 6 titles becoming annual bestsellers within a year.
  • Reviewed and refined book proposals, collaborating with domain experts to evaluate potential publications.
  • Maintained organized lead records and managed schedules, ensuring seamless project operations.

Sr. Customer Service Representative

Shopbop
01.2020 - 10.2022
  • Managed a team of 20 customer service representatives, providing guidance and support to ensure high-quality service delivery.
  • Resolved complex customer inquiries and complaints, achieving an average customer satisfaction rating of 98%.
  • Maintained accurate records of all customer interactions using CRM software for future reference or analysis purposes.

Editor-in-Chief

EC: On The Edge News
08.2013 - 05.2016
  • Ensured adherence to editorial guidelines and maintained high accuracy, grammar, and style standards.
  • Managed a team of 10 journalists, assigning and editing news stories for publication.
  • Edited news articles for clarity, coherence, and conciseness while preserving the author's voice.

Education

Master of Fine Arts - Creative Writing and Publishing

Emerson College, Boston, MA
05-2019

Bachelor of Arts - English Major - Writing And Journalism Concentrations

Edgewood College, Madison, WI
05-2016

Associate of Arts -

Madison Area Technical College, Madison, WI
05.2012

Skills

  • Technical research
  • Character development
  • Journalism
  • SEO best practices
  • Scriptwriting
  • Editing and proofreading
  • Website copy
  • Social media
  • Fact-checking
  • Creative Writing
  • WordPress

Interests

Video Games, LITRPG & Progression Fantasy, Science Fiction, Dungeons and Dragons

Timeline

Marketing Specialist - Manning Publications
05.2023 - 09.2024
Assistant Acquisitions Editor - Manning Publications
02.2022 - 05.2023
Sr. Customer Service Representative - Shopbop
01.2020 - 10.2022
Creative & Technical Writer - Self Employed
05.2015 - Current
Editor-in-Chief - EC: On The Edge News
08.2013 - 05.2016
Emerson College - Master of Fine Arts, Creative Writing and Publishing
Edgewood College - Bachelor of Arts, English Major - Writing And Journalism Concentrations
Madison Area Technical College - Associate of Arts,
Erik Pillar