Erilenny Alvarado
Mount Vernon,NY
Summary
Compassionate healthcare professional skilled in patient care and team leadership. Recognized for resolving patient concerns and enhancing service delivery through effective communication and teamwork. Committed to ensuring compliance with health regulations and fostering a supportive care environment. Seeking a position as a registered nurse (RN). A responsible and hardworking professional dedicated to using a compassionate and caring approach to provide outstanding services to patients. Compassionate leader with a proven track record in patient care and team supervision. Known for effective communication and time management, driving operational excellence in phlebotomy services and enhancing patient experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomy Team Lead
LabCorp
New York, New York
02.2019 - 02.2022
- Maintained accurate and detailed records of patient information and specimen processing.
- Led a team of phlebotomists to ensure accurate and efficient blood collection practices, while maintaining high standards of patient care.
- Ensured compliance with local, state, and federal regulations regarding blood collection and handling.
- Resolved patient concerns and complaints in a professional manner, enhancing overall satisfaction with the services provided.
- Developed strong relationships with patients to foster trust, and encourage return visits for necessary procedures.
- Maintained documentation and records in compliance with regulatory requirements and organizational policies.
- Supervised daily phlebotomy operations and ensured adherence to safety protocols.
Pediatric Medical Assistant
Pediatrics 2000
Nedrow, New York
02.2018 - 02.2019
- Assisted pediatricians in conducting patient assessments and documenting medical histories accurately.
- Administered vaccines and performed routine medical procedures under the guidance of healthcare professionals.
- Maintained a clean and organized clinical environment, adhering to health and safety regulations.
- Educated parents on child health topics, providing resources, and answering questions to promote wellness.
- Utilized electronic health record (EHR) systems to maintain up-to-date patient information efficiently.
- Collaborated with nursing staff to ensure holistic care for pediatric patients and their families.
- Monitored vital signs, and reported any changes to the medical team promptly.
- Assisted in the development and implementation of patient care plans, focusing on individual needs.
- Conducted follow-up calls to ensure patient compliance with treatment plans, and address concerns.
- Prepared and sanitized examination rooms before patient visits to uphold best practices in hygiene.
- Facilitated communication between patients, families, and healthcare providers to enhance care coordination.
- Assisted healthcare providers during patient examinations and medical procedures.
Education
Associate of Science - Nursing
St Paul's School Of Nursing
Queens, NY12-2024
Skills
- Clinical skills: patient assessment, medication administration, wound care, and IV insertion, technical skills: electronic health records (EHR) systems, medical equipment operation, soft skills: communication, teamwork, time management, empathy, patient advocacy, and leadership qualifications
Certification
CERTIFICATIONS & LICENSES
NYS Registered Nurse License # N17475
Basic Life Support (BLS) American Heart Association
Phlebotomy and EKG
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Phlebotomy Team Lead
LabCorp
02.2019 - 02.2022
Pediatric Medical Assistant
Pediatrics 2000
02.2018 - 02.2019
Associate of Science - Nursing
St Paul's School Of Nursing