Work Preference
Summary
Overview
Work History
Education
Skills
Work Availability
Languages
Timeline
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Erimille Mossallam
Open To Work
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Erimille Mossallam

East Meadow

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

ManagerCustomer Service RepresentativeSales ExecutiveSales AssociateSales Manager

Work Type

Full TimePart Time

Location Preference

On-SiteRemote
Location: East Meadow, US
Open to relocation: Yes

Summary

Bilingual English–Spanish professional with 5+ years of experience in customer service, sales, and client relations, including experience in the healthcare and medical aesthetics industry. Currently serving as a Manager in a medical weight loss clinic, combining patient coordination, team leadership, clinic operations, and revenue growth expertise. Skilled at building strong client relationships, converting leads into long-term patients, and delivering high-quality patient support in fast-paced medical environments. Seeking to contribute my sales, patient coordination, and leadership experience to a growing plastic surgery or aesthetic practice.

Overview

8
8
years of professional experience

Work History

Manager

NY Medical Weight Loss
New York, USA
11.2023 - Current
  • Enrolled an average of 24 patients per month, contributing to consistent clinic growth and increased patient retention.
  • Personally generated $33,000+ in monthly revenue through patient consultations, treatment enrollment, financing coordination, and upselling.
  • Consistently converted leads into long-term patients through relationship-building, personalized treatment guidance, and follow-up communication.
  • Managed daily clinic operations, including patient scheduling, customer service, team coordination, and workflow management in a fast-paced medical environment.
  • Collaborated closely with medical providers to support personalized treatment plans and ensure high-quality patient care.
  • Assisted with staff training, sales strategy implementation, and operational workflow improvements to enhance clinic efficiency.
  • Leveraged social media campaigns and lead follow-up strategies to increase clinic visibility and patient enrollment.
  • Provided bilingual English-Spanish patient support, improving communication, patient satisfaction, and overall customer experience.

Customer Service Representative

United Nearshore Operations (UNO)
Santiago, DR
01.2017 - 01.2018
  • Handled high-volume inbound and outbound calls for U.S. clients with professionalism.
  • Achieved performance targets for quality, efficiency, and customer satisfaction.
  • Developed strong problem-solving and communication skills in a fast-paced environment.

Education

Medical Studies

Universidad Autónoma de Santo Domingo (UASD)
DR
01-2016

First Aid

CESPAS
01-2015

English & Advanced English

Institute of Languages New York Center
DR
01-2012

Skills

  • Bilingual: English & Spanish
  • Patient Coordination & Client Relations
  • Healthcare Sales & Patient Enrollment
  • Lead Conversion & Client Retention
  • Team Leadership & Staff Management
  • Staff Training & Workflow Coordination
  • Customer Service & Patient Support
  • Medical Weight Loss & Healthcare Operations
  • Verbal & Written Communication
  • Problem-Solving & Decision-Making
  • Scheduling, Documentation & Reporting
  • Microsoft Office & Administrative Support

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Manager

NY Medical Weight Loss
11.2023 - Current

Customer Service Representative

United Nearshore Operations (UNO)
01.2017 - 01.2018

First Aid

CESPAS

Medical Studies

Universidad Autónoma de Santo Domingo (UASD)

English & Advanced English

Institute of Languages New York Center