Erin Ammerman
Henderson,KY
Summary
Committed and motivated professional with excellent customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. Self-directed and resourceful with professional demeanor and hard-working mindset. Committed to maintaining high standards of accuracy, productivity and confidentiality. Authorized to work in the US for any employer.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Owner and Operator
Head To Toe Envy
09.2018 - Current
- Quickly and efficiently accept payments.
- Managed day-to-day business operations.
- Customize apparel and accessories per order.
Family Support Specialist II
Commonwealth of Kentucky
09.2019 - 09.2022
- Interview new applicants for public assistance.
- Follow guidelines and confidentiality policies.
- Assist families and clients in obtaining assistance and referrals to resources.
- Documented data and completed accurate updates to case records.
- Maintained detailed case histories, metrics and reports to meet strict standards.
Weekend Manager, Cashier, Cook
Mr. D's
03.2012 - 05.2021
- Cleaned and prepared various foods for cooking or serving.
- Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
- Prepared cash drawers, counted totals and prepared bank deposits.
- Supervised day-to-day weekend operations to meet performance, quality and service expectations.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Shipping and Receiving Clerk
WSI
01.2018 - 06.2019
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Reviewed order data to verify transactions and shipping dates.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
Mutuel Clerk
Ellis Park Race Track
05.2015 - 10.2017
- Checked customer identification and verified signatures for large transactions.
- Moved currency, coins and chips following exact security protocols.
- Protected customers by following information security procedures and maintaining confidentiality of transactions.
- Understood and consistently followed gaming commission rules governing establishment activities.
Assistant
KCTCS - South Middle School
11.2010 - 06.2011
- Assisted in the completion of ILP's and KCCT testing documents.
- Entered information into computer databases.
- Completed clerical tasks such as filing, faxing, copying, and distributing mail.
- Collaborated with various departments to complete assigned tasks.
Education
GED -
Henderson Community College
Henderson, KYASSOCIATE OF ARTS - Human Services
Henderson Community College
Henderson, KYAssociate of Science -
Henderson Community College
Henderson, KYSkills
- Business Management
- Scheduling
- Data Entry
- Administrative Support
- Office Administration
- Case Management
- Eligibility Requirements
- Organization and Time Management
- HIPAA Compliance
- Client Interviews
Certification
- Certified Christian Life Coach - 2022
Timeline
Family Support Specialist II
Commonwealth of Kentucky
09.2019 - 09.2022
Owner and Operator
Head To Toe Envy
09.2018 - Current
Shipping and Receiving Clerk
WSI
01.2018 - 06.2019
Mutuel Clerk
Ellis Park Race Track
05.2015 - 10.2017
Weekend Manager, Cashier, Cook
Mr. D's
03.2012 - 05.2021
Assistant
KCTCS - South Middle School
11.2010 - 06.2011
GED -
Henderson Community College
ASSOCIATE OF ARTS - Human Services
Henderson Community College
Associate of Science -
Henderson Community College
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