Summary
Overview
Work History
Education
Skills
Timeline

Erin Anderson

Phoenix,AZ

Summary

Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Community Health Worker Intern

Maricopa County Department Of Public Health
06.2024 - Current
  • Collected, arranged, and input information into database system.
  • Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
  • Helped vulnerable individuals navigate complex healthcare system.
  • Targeted specific community groups with wellness and disease management information.
  • Monitored and documented participants' progress toward individualized health goals.
  • Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
  • Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
  • Addressed patient concerns and provided support to vulnerable demographics.

Caregiver

All-Pro Homecare
04.2023 - 01.2024
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Assisted disabled clients to support independence and well-being.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.

Cashier

ADR Hardware
05.2022 - 11.2022
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Loaded and unloaded materials onto trucks and trailers.
  • Operated forklifts and boom lifts to complete various tasks.

Lead Food Server

American Legion Post 27
09.2012 - 02.2017
  • Cultivated warm relationships with regular customers.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
  • Learned and followed local alcohol laws to keep restaurants compliant with laws and regulations.
  • Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
  • Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
  • Processed customer payments to accurately record transactions.
  • Supported needs of 8- person wait staff who attended to specific needs of countless customers daily for a members only restaurant with social relevancy and intentionality.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Education

No Degree - Psychology

Southern New Hampshire University, Hooksett, NH
07.2027

High School Diploma -

Ralston Valley Senior High School, Arvada, CO
05.2002

Skills

  • HIPAA Guidelines
  • Informational materials
  • Community-based resources
  • Microsoft Office proficiency
  • Report Preparation
  • Referral Coordination
  • Health Education
  • Cultural Competency
  • Resource advocacy
  • Data Collection
  • Organized and detail-oriented

Timeline

Community Health Worker Intern - Maricopa County Department Of Public Health
06.2024 - Current
Caregiver - All-Pro Homecare
04.2023 - 01.2024
Cashier - ADR Hardware
05.2022 - 11.2022
Lead Food Server - American Legion Post 27
09.2012 - 02.2017
Southern New Hampshire University - No Degree, Psychology
Ralston Valley Senior High School - High School Diploma,
Erin Anderson