Erin Aube
Dublin ,OH
Summary
Customer Service professional, with strong organizational skills and ability to support business growth. My true passion is building meaningful relationships, helping to identify and solve business challenges, and creating strong customer advocates.
Overview
16
16
years of professional experience
Work History
Territory Account Executive
Softchoice
01.2021 - Current
- - Leading complex engagements with clients
- - Developing and executing strategic business plans
- - Setting and exceeding sales targets
- - Pursuing net new clients and expanding existing relationships
- - Project engagement and oversight
- - Vendor relationship building
- - Internal collaboration with technical support roles
- Driving strategic sales growth by building a strong book of business and cultivating strong customer relationships. Skilled in leading complex engagements that not only deepen client partnerships but also deliver measurable business impact. Over the past four years, I've proudly represented Softchoice’s core values, continuously sharpening my communication skills and fueling my passion for learning and expanding future business opportunities.
Practice Manager
Gallo Eye and Facial Plastic Surgery
01.2016 - 01.2021
- Human Resources Administrator
- Customer appointment and staff time management
- Payroll and benefits coordinator
- Legal documentation support
- Administering practice board certifications
- Medical device and supply purchasing & testing coordination.
- Technology support
- Marketing event coordination
- Managing the daily operation of a multimillion-dollar cosmetic surgery practice including all operations and support functions for the entire medical staff. Shared responsibility of growing the business in attracting new patients, demonstrating services, aligning vendors, scheduling surgery, coordinating resources, and follow-up. Responsible for all operations other than surgical functions. Significantly reduced operational expenses and increased revenue.
Senior Stylist
Glynn Jones Salon and Spa
01.2014 - 01.2016
- Payment processing
- Event coordination
- Upselling treatments & products
- Ongoing development of client base
- Managing escalated customer challenges
- Constant awareness of emerging products and techniques
- Maintaining industry certifications
- Build a large client base with the expectation of a VIP experience at a premium brand Salon. This included attracting new clients, delivering an impeccable customer experience, and developing a mastery in supporting escalated customer challenges.
Stylist
Ryan A Hair Studio
01.2010 - 01.2014
- Operated independent business
- Developed personal customer base
- Managed all personal salon operations
Education
Gerber School of Cosmotology
06.2008
High School - undefined
Copley High School
06.2005
Skills
- Communication - Passionate about creating and articulating messaging
- Activator - A natural sense of urgency to turn thoughts into action
- Positivity – Contagious enthusiasm with every interaction
- Individualization – Unique ability to understand others and create collaborative experiences
- Belief – Strong morals and ethics within a well-balanced personal and professional life
ACTIVITIES
Passionate about family and friends, with a deep fondness for the outdoors, plant life and tranquility. As a skilled artist that loves to draw and decorate, I often find happiness in helping others while creating a positive experience for those around me in any situation. Additional hobbies include: reading, running and traveling.
Timeline
Territory Account Executive
Softchoice
01.2021 - Current
Practice Manager
Gallo Eye and Facial Plastic Surgery
01.2016 - 01.2021
Senior Stylist
Glynn Jones Salon and Spa
01.2014 - 01.2016
Stylist
Ryan A Hair Studio
01.2010 - 01.2014
High School - undefined
Copley High School
Gerber School of Cosmotology