Summary
Overview
Work History
Education
Skills
Timeline
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Erin Baggett

Lakeland,FL

Summary

Customer service oriented skilled with greeting patients, scheduling appointments/ preparing patient charts. Enjoys helping others and always willing to learn new things. I look forward to exploring my healthcare further.

Overview

24
24
years of professional experience

Work History

Logistics/Throughput Operations

Lakeland Regional Health
10.2019 - 05.2024
  • Managed patient placement, ensuring timely and accurate placement, and effective issue resolution.
  • Streamlined throughput operations by implementing efficient processes and procedures.
  • Managed patient needs to optimal efficiency,
  • Collaborated with physicians/ hospital staff improve proper inpatient bed placement and bed capacity.

Medical Assistant/Secretary

Jay Care Medical Center
10.2014 - 06.2018
    • Sanitized, restocked, and organized exam rooms and medical equipment.
    • Obtained client medical history, medication information, symptoms, and allergies.
    • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
    • Performed medical records management, including filing, organizing and scanning documents.
    • Called and faxed pharmacies to submit prescriptions and refills.
    • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Certified Nursing Assistant/Pediatrics

Lakeland Regional Health
02.2000 - 04.2007
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

Education

Associate of Science - Medical Assisting

Keiser University
Lakeland, FL

No Degree - Certified Nursing Assistant

Traviss Technical College
Lakeland, FL

High School Diploma -

Lakeland Senior High School
Lakeland, FL

Skills

*Efficient and reliable team player

*Trustworthy employee

*Patient-focused

*Committed team player

Timeline

Logistics/Throughput Operations

Lakeland Regional Health
10.2019 - 05.2024

Medical Assistant/Secretary

Jay Care Medical Center
10.2014 - 06.2018

Certified Nursing Assistant/Pediatrics

Lakeland Regional Health
02.2000 - 04.2007

Associate of Science - Medical Assisting

Keiser University

No Degree - Certified Nursing Assistant

Traviss Technical College

High School Diploma -

Lakeland Senior High School

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Erin Baggett