Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erin Baines

Grand Blanc

Summary

Dynamic financial representative with expertise in financial analysis and customer service, honed at Northwestern Mutual. Proven track record in evaluating customer needs and implementing effective sales strategies. Adept at regulatory compliance and market research, driving operational efficiency and enhancing client satisfaction. Committed to delivering exceptional results in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Financial Representative

Northwestern Mutual
Troy
07.2024 - 03.2025
  • Identified and evaluated customer needs for financial products and services.
  • Maintained up-to-date knowledge of industry trends and regulations.
  • Explained insurance policy details to customers, including coverage amounts, exclusions, riders.

Paraprofessional

Elmer Knoff Learning Center
Flint
10.2023 - 05.2024
  • Assisted in the implementation of educational programs for special needs children.
  • Ensured that all safety regulations were followed in the classroom environment.

Store Manager Trainer

Kohls Department Store
Flint
06.2022 - 08.2023
  • Enforced corporate policies consistently throughout all stores while taking into account local regulations or laws.
  • Scheduled weekly meetings with store managers to discuss strategies for improving sales, customer service, and overall operations of the stores.
  • Evaluated current processes used by each store manager and suggested ways to streamline them for greater efficiency.
  • Assisted in recruiting, interviewing, and selecting qualified candidates for store management positions.

Education

Bachelor of Arts - Fashion Design

Central Michigan University
Mount Pleasant, MI
05-2022

Skills

  • Financial analysis
  • Regulatory compliance
  • Customer service
  • Insurance knowledge
  • Sales strategies
  • Market research

Certification

  • FINRA- Securties Industry Essentials Life, Accident and Health Insurance in MI/IN

Timeline

Financial Representative

Northwestern Mutual
07.2024 - 03.2025

Paraprofessional

Elmer Knoff Learning Center
10.2023 - 05.2024

Store Manager Trainer

Kohls Department Store
06.2022 - 08.2023

Bachelor of Arts - Fashion Design

Central Michigan University