Erin Baldwin
DENVER,CO
Summary
Results-driven professional with background in managing high-value client accounts. Achievements include driving client satisfaction and loyalty through tailored account strategies. Known for exceptional teamwork and adaptability in dynamic environments. Proven skills in relationship management and strategic planning.
Overview
19
19
years of professional experience
Work History
Key Account Manager
Diageo Guinness USA
01.2020 - Current
- Built and maintained strong client relationships to drive business growth
- Strengthened client relationships through regular communication and effective problem solving
- Created sales forecasts to target daily, monthly and yearly objectives
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts
- Developed and delivered presentations to key customers to position products and services
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities
- Grew or maintained share each year over 4 1/2 years within territory
- Won Key Account Manager of the Year - Total US and West Division for F23
Distribution Manager
Diageo Guinness USA
10.2016 - 12.2021
- Managing Partnerships between DBC and our Distributors
- Responsible for communicating all brand and company specific information to the distributor in a timely and professional manner
- Planning and executing NEP goals and Bi-annual shipment tasks
- Negotiating and communicating all pricing to the distributor in efforts to hit GOP
- Monthly business reviews to measure success and opportunities
- Ensure all National programming is communicated to the distributor and executed in market
- Work with local KAM to communicate and exectue all secured chain programming
- Manage regional budget and ensure the impact in the market is reflective of the investment
- Managing all wholesaler invoicing on a monthly basis
- Responsible for Travel and Expense, Advertising and Promotional activity and Point of Sale budgets
- Plan and execute all locally run events alongside the third party marketing firm
- Successfully managed 3 distributor consolidations within the greater Sacramento area; 1 within Reno, NV
Distributor Manager
Diageo Guinness USA
10.2013 - 09.2016
- Managing Partnerships between DBC and our Distributors
- Responsible for communicating all brand and company specific information to the distributor in a timely and professional manner
- Planning and executing NEP goals and Bi-annual shipment tasks
- Negotiating and communicating all pricing to the distributor in efforts to hit GOP
- Monthly business reviews to measure success and opportunities
- Ensure all National programming is communicated to the distributor and executed in market
- Work with local KAM to communicate and execute all secured chain programming
- Manage regional budget and ensure the impact in the market is reflective of the investment
- Managing all wholesaler invoicing on a monthly basis
- Responsible for Travel and Expense, Advertising and Promotional activity and Point of Sale budgets
- Plan and execute all locally run events alongside the third party marketing firm
- Work closely with the distributor to effectively manage inventory within this extremely unique market
On Premise Sales Manager
Anheuser-Busch
04.2011 - 10.2013
- Managed a team of 26 people including the Oahu On Premise Sales Team and the Draft/Special Events Team
- Responsible for all sales goals, execution and programming on Oahu
- Sales lead for rolling out all statewide programming
- Lead the sales team in new item roll-outs; responsible for setting and hitting all distribution goals
Sales Manager
Anheuser-Busch
01.2009 - 04.2011
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Built long-lasting client relationships through excellent customer service and consistent followups
- Led a successful sales team of 3-5 people by providing motivational coaching and performance-based incentives
Sales Representative
Anheuser-Busch
10.2006 - 01.2009
- Managed a territory on island with 80 accounts
- Responsible for all account orders each day
- Distribution goals were set each month with expectations to hit or exceed
Education
Bachelor of Arts - Fashion Merchandising And Product Development
Bowling Green State University
Bowling Green, OH05-2000
Skills
- Client relationship building
- Business development
- Key account management
- Data-driven decision making
- Relationship selling
- Cross-functional collaboration
- Account management
- Sales tactics
Accomplishments
Achieved Key Account Manager of the Year F23 for overall Diageo and for the West Division
Timeline
Key Account Manager
Diageo Guinness USA
01.2020 - Current
Distribution Manager
Diageo Guinness USA
10.2016 - 12.2021
Distributor Manager
Diageo Guinness USA
10.2013 - 09.2016
On Premise Sales Manager
Anheuser-Busch
04.2011 - 10.2013
Sales Manager
Anheuser-Busch
01.2009 - 04.2011
Sales Representative
Anheuser-Busch
10.2006 - 01.2009
Bachelor of Arts - Fashion Merchandising And Product Development
Bowling Green State University
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