Erin Ball
South St Paul,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Pharmacy Technician
Fairview Health Services
10.2021 - Current
- Answered incoming phone calls and addressed questions from patients and healthcare providers.
- Solved patient problems by providing assistance with placing orders, navigating systems, and locating items.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Set up and modified patient profiles to include current medications and insurance details.
Pca
All home health llc
03.2021 - 10.2021
- Helping clients with personal and household needs.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Liqor clerk
Cub wine and spirits
02.2021 - 10.2021
- Register, stocking, cleaning, customer service, closing
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Received payments by cash, credit and personal check and remitted correct change.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Shopkeep
Cahill tobacco
06.2019 - 02.2021
- I run the store by myself, stock shelves, help/ring up customers and clean the store.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Identified issues, analyzed information and provided solutions to problems.
Guest advocate
Target
10.2018 - 06.2019
- Checking out guess / helping them, keeping the check Lanes cleaning, to-go orders, customer service counter, stocking front Lanes
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Lunds and Byerly's
07.2019 - 09.2019
- I keep the front and clean by the registers, ring up customers, bag the groceries, and help other cashiers if needed
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
Key holder
Lane Bryant
05.2015 - 12.2018
- Open and closed, ran shifts, count Tils, ship orders, stocking, floor sets, helped customers, and help upper management reach the goals for the store
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Managed store personnel by delegating tasks and supervising daily operations.
- Prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Sales lead
J. Jill
11.2018 - 12.2018
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Admin
Team Massey real estate
07.2007 - 10.2010
- Set up appointments, answered calls, made appointments for her to show Homes, calling customers after they filled out what they're looking for, setting up showings for other realtors for her listings, keeping records, filing paperwork
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collected, validated, and distributed information to employees.
- Targeted new customers to grow geographic reach and increase revenue.
Education
High school
Edmond Memorial
Skills
- Answering Customer Questions
- HIPAA Compliance
- Prescription Interpretation
- Workflow Optimization
- Order Verification
- Team Collaboration
Primary Phone Number
Mobile, 6025001847
Timeline
Pharmacy Technician
Fairview Health Services
10.2021 - Current
Pca
All home health llc
03.2021 - 10.2021
Liqor clerk
Cub wine and spirits
02.2021 - 10.2021
Cashier
Lunds and Byerly's
07.2019 - 09.2019
Shopkeep
Cahill tobacco
06.2019 - 02.2021
Sales lead
J. Jill
11.2018 - 12.2018
Guest advocate
Target
10.2018 - 06.2019
Key holder
Lane Bryant
05.2015 - 12.2018
Admin
Team Massey real estate
07.2007 - 10.2010
High school
Edmond Memorial
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