Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Barnett

Bastrop

Summary

Dedicated and detail-oriented professional with 2 years of secretarial experience, demonstrating strong organizational skills and proficiency in office management. Skilled in utilizing Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) to create documents, manage spreadsheets, and organize presentations. Experienced in scheduling and coordinating meetings using calendar management tools, as well as maintaining accurate records and databases. Proficient in managing correspondence through email and other communication platforms, ensuring timely responses and effective follow-up. Committed to fostering a positive work environment and contributing to the overall efficiency of the organization.

Overview

11
11
years of professional experience

Work History

Substitute Teacher

Bastrop Independent School District
10.2024 - Current
  • Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Collaborated with colleagues to develop interdisciplinary lesson plans, promoting a comprehensive understanding of the subject matter.
  • Organized lesson plans using teaching software for long-term interim assignments.


Secretary

Farmers Insurance Company
02.2022 - 10.2024
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.

Secretary's Assistant

Hyatt Lost Pines Resort
07.2020 - 01.2022
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed filing system, entered data and completed other clerical tasks.

Customer Support Representative

Chilis's Bar and Grill
08.2014 - 07.2020
  • Assisted customers via phone, chat, and email with orders, returns, and account inquiries.
  • Resolved issues related to online orders, billing, refunds, and product availability.
  • Processed refunds, replacements, and adjustments following company policies.


Education

High School Diploma -

Bastrop High School
Bastrop, TX
08-2013

Huston-Tillotson University
Austin, TX

Skills

  • Administrative Support
  • Microsoft Power Point/Excel
  • Data Entry
  • Customer Service Skill
  • Verbal Communication
  • Microsoft Office
  • Time Management
  • Conflict Resolution/Problem Solving
  • Leadership/ Team Collaboration
  • Educational technology
  • Preservation technology proficiency
  • Data analytics proficiency
  • Fast typing speed
  • Technical support experience

Timeline

Substitute Teacher

Bastrop Independent School District
10.2024 - Current

Secretary

Farmers Insurance Company
02.2022 - 10.2024

Secretary's Assistant

Hyatt Lost Pines Resort
07.2020 - 01.2022

Customer Support Representative

Chilis's Bar and Grill
08.2014 - 07.2020

High School Diploma -

Bastrop High School

Huston-Tillotson University
Erin Barnett