Erin Beckman
Lincoln,NE
Summary
Highly organized with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go the extra mile to assist others with solving problems. Enthusiastic with good leadership and interpersonal skills. Talented in providing strong quality instruction and creating positive learning environments. Dedicated to helping create supportive and stimulating environments. Calm under pressure with superior time management and conflict resolution skills.
Overview
5
5
years of professional experience
Work History
Chiropractor’s Assistant and Front Desk Assistant
Turning Pointe Chiropractic
01.2023 - Current
- Welcomed customers with friendly greetings, answered general questions, gathered nature of visit, and directed to specific offices.
- Maintained, organized, and cleaned front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated, and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected fees and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Trained new team members on company procedures, customer service, and issue resolution
- Organized, maintained, and updated information in computer databases.
- Handled assignments independently with good judgment and critical thinking skills.
Sales
Menards
11.2021 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Human Resources Specialist (42A)
Army National Guard
03.2020 - 03.2022
- Maximized team knowledge and productivity by training, monitoring, and directing soldiers in application of best practices and regulatory protocols.
- Liaised between Army and soldiers to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Created and delivered HR training sessions to enlisted and officers.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Student Teacher
North Bend Central High School
08.2021 - 12.2021
- Worked with classroom teacher to learn about current standards and best practices.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Assisted with management of classroom rules, procedures and expectations to instill discipline and observance of conduct code.
- Cultivated positive relationships with administration, teaching staff, and students.
- Promoted positive and productive learning environment to increase engagement and rapport with students and teachers.
- Utilized various teaching techniques and strategies to engage students in learning.
- Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline.
- Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
- Designed lessons on for students using various teaching methods and modern classroom technologies.
- Created and implemented different learning activities to meet needs of different types of learners.
- Observed and participated in special learning opportunities to expand horizons and learn different approaches.
- Monitored student progress to provide feedback on assignments and guidance on areas requiring improvement.
- Encouraged critical thinking and problem solving skills to enable students to step out of comfort zone.
- Facilitated discussions and activities to promote student collaboration and engagement.
- Assisted in administering tests and other assessments to evaluate student progress.
Supervisor
Quality Foods
05.2018 - 09.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Bachelor of Arts - English Language Arts Education
Wayne State College
Wayne, NE12.2021
Skills
- Manage Files
- Personable Demeanor
- Listening Skills
- Conflict Management
- Complex Problem-Solving
- Training Development and Execution
- Instruct Groups
- Disciplinary Procedures
- Positive Learning Environment
- Small Group Leadership
- Informative Lectures
- Lesson Plan Development
Hobbies
- Reading
- Candle Making
- Gardening
- Archery
Timeline
Chiropractor’s Assistant and Front Desk Assistant
Turning Pointe Chiropractic
01.2023 - Current
Sales
Menards
11.2021 - 01.2023
Student Teacher
North Bend Central High School
08.2021 - 12.2021
Human Resources Specialist (42A)
Army National Guard
03.2020 - 03.2022
Supervisor
Quality Foods
05.2018 - 09.2020
Bachelor of Arts - English Language Arts Education
Wayne State College
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