Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Affiliations
Work Preference
Certification
Quote
Software
Languages
Interests
Websites
Timeline
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Erin Beckwith

Erin Beckwith

San Luis Obispo,CA

Summary

Resourceful professional with extensive experience in clerical tasks, leadership, and coordination. Demonstrated excellence in communication, problem-solving, and prioritization. Proven ability to manage budgets, oversee record-keeping, network and plan events effectively. Skilled in delegating tasks and maintaining workflow autonomy in dynamic environments.

Overview

14
14
years of professional experience

Work History

Sales & Services Leader

Sephora
San Luis Obispo, CA
09.2023 - Current
  • Developed and executed strategies that enhanced business and staff performance, evidenced by KPIs for 2024 vs. 2025 YTD.
  • Assisted management with clerical tasks, as needed.
  • Analyzed metrics daily to identify opportunities necessary to drive the business forward.
  • Oversaw operational excellence on the sales floor to foster positive shopper experiences and pride among the team.
  • Coached Beauty Advisors daily, focusing on recognition and professional development, while addressing areas for improvement.
  • Resolved staff concerns regarding DE&I initiatives through supportive actions and effective communication.
  • Organized internal events to boost team morale and recognize contributions.

Makeup Artist

The Queen's Bees
San Luis Obispo, CA
05.2016 - Current
  • Executed makeovers for weddings, photography sessions, and special events.
  • Delivered exceptional customer service, ensuring high client satisfaction levels.

Coordinator

Sephora
San Luis Obispo, CA
01.2019 - 09.2023
  • Planned, executed, coordinated, drove, and evaluated all store events, including classes, single-brand, multi-brand, community, and internal team appreciation events.
  • Cultivated and maintained a positive relationship with brand representatives to help create successful and exciting events.
  • Drove business goals during Client Experience Leader hours, filling in for leadership as needed.
  • Assisted management with daily clerical tasks essential to the smooth business operation.
  • Troubleshot computer, iPhone, and printer problems to support the leadership team.

Interim Sales & Services Leader

Sephora
San Luis Obispo, CA
01.2023 - 06.2023
  • Oversaw store operations as Manager on Duty, ensuring smooth opening and closing procedures.
  • Set daily goals and maintained an upbeat store environment.
  • Conducted regular staff check-ins to recognize achievements and address challenges.
  • Ensured compliance with organizational policies through equitable task delegation.
  • Resolved employee conflicts promptly to maintain team cohesion.
  • Continued to perform all coordinator duties.

Beauty Studio Captain

Sephora
San Luis Obispo, CA
06.2016 - 01.2019
  • Trained Beauty Advisors to become confident artists, increasing Customer Makeover Certification percentage from 65% to 90%.
  • Ensured team maintained awareness of availability and service efficiency during peak days.
  • Utilized Store Events to enhance service offerings and increase sales volume.
  • Led by example, implementing best practices throughout Beauty Studio operations.

Beauty Advisor

Sephora
San Luis Obispo, CA
04.2011 - 06.2016
  • Delivered tailored product recommendations based on client needs through active listening.
  • Executed training programs in skincare, fragrance, and makeup artistry to enhance sales.
  • Leveraged digital tools to cultivate an equitable and exclusive experience for clients.
  • Achieved highest customer service survey shout-outs from 2013 to 2024.

Education

Bachelor of Arts - Film, Theater, & Photography: History & Practicum

Mount Holyoke College
South Hadley
05.2006

Skills

  • Expert in challenging customer resolution
  • Collaborative leadership
  • Excellent verbal and written communication
  • Strong computing proficiency, including fluency in Word, Excel, Outlook, Dayforce, and Canva
  • Fast typing: 65 WPM
  • Committed to diversity, equity, and inclusion
  • Till, deposit, and budgetary management
  • Proven ability to initiate, build, and maintain strong business partnerships
  • Strategic event coordination with a strong return on investment

Accomplishments

  • Led Sephora SLO to win 4th place in company-wide Multi-World Magic contest, May 2024
  • Top Credit Card Performer, San Luis Obispo, 2022
  • Regional VIA (Values in Action / Employee of the month) Winner - Southwest Region (65 stores)- September 2016 and April 2013. First in the history of my store to be a regional VIA winner!

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Mount Holyoke College Alumnae Quarterly Magazine
  • The Queen's Bees
  • Sephora

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceHealthcare benefitsPaid sick leavePaid time off401k matchCompany CulturePersonal development programs

Certification

  • California Office Assistant (General) Examination score: 90%

Quote

It is never too late to be what you might have been.
George Eliot

Software

Adobe Acrobat

Dayforce

Merchant Common Systems

MS Excel

MS Outlook

MS Word

Zipline

Zunos

Canva

Languages

English
Native language
Spanish
Beginner
A1
French
Elementary (A2)
A2
German
Intermediate (B1)
B1

Interests

The Arts

Karaoke

Quality time with friends and family

Reading

Roller Skating

Nature

Timeline

Sales & Services Leader

Sephora
09.2023 - Current

Interim Sales & Services Leader

Sephora
01.2023 - 06.2023

Coordinator

Sephora
01.2019 - 09.2023

Beauty Studio Captain

Sephora
06.2016 - 01.2019

Makeup Artist

The Queen's Bees
05.2016 - Current

Beauty Advisor

Sephora
04.2011 - 06.2016

Bachelor of Arts - Film, Theater, & Photography: History & Practicum

Mount Holyoke College

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