Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erin Benton

Arden,NC

Summary

Detail-oriented Veterinary Assistant with 4 years of relevant experience and specific expertise in shelter medicine. Recognized for compassion and dedication to excellent animal care and client service. Background in management specifically including overseeing team of employees.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Veterinary Medical Assistant

Asheville Humane Society.
08.2023 - 11.2023
  • Assisted veterinarian and technicians with exams and procedures.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Administered medications to animals in treatment and documented changes in condition.
  • Collected patient blood samples for laboratory analysis.
  • Performed euthanasia procedures humanely and compassionately to minimize suffering.
  • Restrained animals for examination and treatment.
  • Administered injections, oral medications and topically applied medications as prescribed.
  • Observed animals for signs of distress or illness.
  • Triaged and prioritized emergency vs. non-emergency patients as they enter the shelter facility.

Foster Placement Coordinator

Asheville Humane Society.
07.2022 - 08.2023
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
  • Contributed to foster retention by consistently providing outstanding customer service to both fosters and pets.
  • Educated fosters on proper animal care and handling.
  • Collaborated with shelter staff to develop new initiatives to improve animals' quality of life.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.

Store Manager

Citizens Fuel Company
06.2009 - 11.2012
  • Managed 6-8 store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Rotated merchandise and displays to feature new products and promotions.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.

Physician's Substitute

Plasma Biological Services
06.2008 - 03.2009
  • Performed up to 10 medical exams for all new blood donors to ensure their ability to donate
  • Perform routine urinalysis checks to ensure health and wellness of each donor
  • Perform up to 40 daily venipunctures to collect plasma donation
  • Assess emergencies that arise as result of blood loss and treat patient in accordance with SOPs
  • Keep detailed records of every donation, patient and any adverse reactions
  • Counsel patients when blood tests come back with poor results that prevent them from further donation

Paramedic

Medical Emergency Ambulance
06.2002 - 07.2006
  • Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
  • Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
  • Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
  • Trained EMTs in basic life support skills, oxygen therapy and wound care.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
  • Responded to daily emergencies and worked alongside firemen and EMTs.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Administered fluid replacement via IV, IO and IM to replace fluid volumes and correct electrolyte imbalances.
  • Performed intubations to secure airway in patients under respiratory and cardiac arrest.
  • Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
  • Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport
  • Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions

Paramedic

Buncombe County
05.2002 - 09.2002
  • Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Responded to daily emergencies and worked alongside firemen and EMTs.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
  • Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.

Education

Associate of Science - Emergency Medical Technology

Asheville Buncombe Technical Community College
Asheville, NC
05.2002

Skills

  • Vaccination Administration
  • Animal Restraining
  • Medication Administration
  • Dietary Needs
  • Examine Animals
  • High-Pressure Environments
  • Veterinary Standards and Procedures
  • Medical Triage
  • Emergency Situations
  • Fecal, Urine and Blood Testing
  • Microchip Administration
  • Phlebotomy

Certification

  • Certified Euthanasia Technician, Asheville Humane Society - by NCDOA-AWS
  • Certified Rabies Vaccinator - Asheville Humane Society - by Buncombe County Health Director and NCDHHS

Timeline

Veterinary Medical Assistant

Asheville Humane Society.
08.2023 - 11.2023

Foster Placement Coordinator

Asheville Humane Society.
07.2022 - 08.2023

Store Manager

Citizens Fuel Company
06.2009 - 11.2012

Physician's Substitute

Plasma Biological Services
06.2008 - 03.2009

Paramedic

Medical Emergency Ambulance
06.2002 - 07.2006

Paramedic

Buncombe County
05.2002 - 09.2002

Associate of Science - Emergency Medical Technology

Asheville Buncombe Technical Community College

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