Visionary Leader with fervent desire to help others reach their full potential. High-performance, customer care-focused Administrative Manager with a 8-year record of building partnerships and establishing relationships within the community. Qualified for administrative and customer service related positions where research & analytical skills, strong financial & business acumen, community relations talent, and a customer-centered approach will be of value. Proven ability to build business relationships through performance, credibility, and superb customer service. Track record of working with all levels of personnel with strong reputation as a team player. Keen ability to create and manage programs that generate measurable results and meet key performance metrics. Comprehensive portfolio of work in Administrative Management, Client Success Management, Policy & Procedure Development, and Health and Safety Compliance. Creative Business Owner with exceptional background spent in Home Services with health related benefits. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
U.S. NAVY, 2010-01-01, 2014-12-31, GENERAL STORE MANAGER, 2012-01-01, 2014-12-31, PETTY OFFICER THIRD & FOURTH CLASS, 2011-01-01, 2012-12-31, PETTY OFFICER SECOND CLASS, 2010-01-01, 2011-12-31, Managed all operations for general store (brick and mortar) including shift scheduling, budget management, visual aesthetics of products display, bookkeeping for spending and inventory, bank accounts, purchasing and inventory., Earned multiple military certifications for leadership in this position., Conducted data analysis and reporting and developed process improvement techniques using the reports., Created and managed sales plans including strategically planning event sales to meet annual revenue goals.