Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Naval Career
Desired Locations
Timeline
Receptionist
Erin Bond

Erin Bond

Buda,TX

Summary

Visionary Leader with fervent desire to help others reach their full potential. High-performance, customer care-focused Administrative Manager with a 8-year record of building partnerships and establishing relationships within the community. Qualified for administrative and customer service related positions where research & analytical skills, strong financial & business acumen, community relations talent, and a customer-centered approach will be of value. Proven ability to build business relationships through performance, credibility, and superb customer service. Track record of working with all levels of personnel with strong reputation as a team player. Keen ability to create and manage programs that generate measurable results and meet key performance metrics. Comprehensive portfolio of work in Administrative Management, Client Success Management, Policy & Procedure Development, and Health and Safety Compliance. Creative Business Owner with exceptional background spent in Home Services with health related benefits. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.

Overview

14
14
years of professional experience

Work History

Owner Operated Partnership

2 By Two Cleaning Co.
02.2023 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established foundational processes for business operations.

Owner Operated

Agape Texas Cleaning Services
03.2017 - 03.2020
  • Provided high quality Administrative Leadership and oversight for top-notch cleaning services to Austin, Texas and surrounding areas companies and residents in Kyle, Texas
  • Expertise in Team Leadership & cross-functional relationship building which included ongoing communication and coordination with staff, local clientele, company managers and their administrative staff.

Petty Officer E-5, Gunners Mate/VLS Tech/Manager

U.S. NAVY
01.2010 - 10.2014
  • Managed all operations for general store (brick and mortar) including shift scheduling, budget management, visual aesthetics of products display, bookkeeping for spending and inventory, bank accounts, purchasing and inventory
  • Earned multiple military certifications for leadership in this position
  • Conducted data analysis and reporting and developed process improvement techniques using the reports
  • Created and managed sales plans including strategic planning for revenue increase
  • Implemented scheduling for multiple shifts and watches for over 20 sailors.
  • Trained 10 junior petty officers to develop officers into future leaders.


Education

Course Credits-Bachelor of Fine Arts - Interior design and Architecture

Academy of Art University
San Francisco, California
01.2021

Course Credits - Early Childhood Education & Business administration

AUSTIN COMMUNITY COLLEGE
Austin, Texas
01.2015

Skills

  • 8 years Administrative Leadership
  • Creative Design/ Merchandise Display
  • Team Building & Supervision
  • New Market Development
  • Profit & Loss Management
  • Client & Vendor Relationship Mgt
  • Key Account Management
  • Financial & Inventory Management
  • Community Engagement
  • Customer Service
  • MS Excel
  • Word
  • PowerPoint
  • Adobe Acrobat
  • Microsoft Office 365
  • Zoom
  • Photoshop
  • Adobe Creative Cloud (InDesign, Illustrator, Photoshop, XD, After Effects, Lightroom, Premiere Pro)
  • Internal NAVY databases & applications
  • Point of sale familiarity
  • Interior Design Industry
  • Staff Management
  • Military-related skills

Accomplishments

  • Global War on Terror Service Medal
  • Sharpshooter Ribbon in M16
  • National Defense Service Medal


Naval Career

U.S. NAVY, 2010-01-01, 2014-12-31, GENERAL STORE MANAGER, 2012-01-01, 2014-12-31, PETTY OFFICER THIRD & FOURTH CLASS, 2011-01-01, 2012-12-31, PETTY OFFICER SECOND CLASS, 2010-01-01, 2011-12-31, Managed all operations for general store (brick and mortar) including shift scheduling, budget management, visual aesthetics of products display, bookkeeping for spending and inventory, bank accounts, purchasing and inventory., Earned multiple military certifications for leadership in this position., Conducted data analysis and reporting and developed process improvement techniques using the reports., Created and managed sales plans including strategically planning event sales to meet annual revenue goals.

Desired Locations

  • Buda, Texas
  • Austin, Texas
  • Kyle, Texas
  • Remote

Timeline

Owner Operated Partnership

2 By Two Cleaning Co.
02.2023 - Current

Owner Operated

Agape Texas Cleaning Services
03.2017 - 03.2020

Petty Officer E-5, Gunners Mate/VLS Tech/Manager

U.S. NAVY
01.2010 - 10.2014

Course Credits-Bachelor of Fine Arts - Interior design and Architecture

Academy of Art University

Course Credits - Early Childhood Education & Business administration

AUSTIN COMMUNITY COLLEGE
Erin Bond