Erin Boyd
Huntsville,TX
Summary
Dedicated, detail-oriented professional seeking a challenging role that allows for growth while contributing efficiency, accuracy, and dependable performance.
Overview
13
13
years of professional experience
Work History
Meat and Produce Manager
Walmart
Huntsville, TX
04.2024 - Current
- Oversaw daily operations of produce department, ensuring quality standards met consistently.
- Managed inventory levels and ordered stock to maintain optimal product availability.
- Trained and mentored team members on best practices for produce handling and merchandising.
- Implemented process improvements that enhanced efficiency in stocking and display organization.
- Collaborated with cross-functional teams to coordinate promotional events and seasonal displays.
Meat and Produce Team Associate
Walmart
Huntsville, TX
04.2018 - 04.2024
- Train associates in stocking and merchandise presentation.
- Communicate with upper management on issues as needed.
- Maintain merchandise presentation by removing damaged goods and stocking/signing/rotating/pricing merchandise.
- Assist customers and direct to requested products.
Inventory Control Associate
Walmart
Huntsville, TX
10.2015 - 04.2018
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Completed daily cycle counts to maintain accuracy of records.
- Completed physical inventory counts each month.
Customer Service Manager
Walmart
Huntsville, TX
07.2013 - 10.2015
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor of Science - Criminal Justice
Sam Houston State University
Huntsville, TX12.2022
Skills
Managing Associates
Training/Mentoring Associates
Providing Customer Service
Multitasking/Time Management
Conducting Monthly Audits
PROFESSIONAL SUMMARY
Earned Bachelor of Science degree in Criminal Justice while working full-time in demanding job, showcasing multitasking and organization abilities. Have strong written and oral communication skills with a proven record of delivering excellent customer experience.
Timeline
Meat and Produce Manager
Walmart
04.2024 - Current
Meat and Produce Team Associate
Walmart
04.2018 - 04.2024
Inventory Control Associate
Walmart
10.2015 - 04.2018
Customer Service Manager
Walmart
07.2013 - 10.2015
Bachelor of Science - Criminal Justice
Sam Houston State University