Erin Branson Dilts
Salem,VA
Summary
Accomplished Store Manager with a proven track record at Cato Fashions, enhancing sales and team performance through expert staff management and innovative sales strategies. Demonstrates exceptional interpersonal skills and adaptability, achieving significant sales growth and fostering a culture of excellence and accountability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Production Technician
Cardinal IG
02.2024 - Current
- Assembled products and components
- Operated various machines used in production processes.
- Demonstrated adaptability by learning new positions including taping and bending
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
- Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Part-time Sales
Cato Fashions
02.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Boosted retail sales revenue by demonstrating expert knowledge about available products while discussing their benefits with clients.
- Utilized proper Cash handling procedures
Store Manager
Cato Fashions
03.2020 - 02.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures and loss prevention efforts.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Recruited, hired, trained and managed store employees successfully in fast-paced environment while fostering a culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Increased sales in 2 stores. Consistently surpassed previous years sales each year and achieved monthly budget goals
- Collaborated with team members to achieve monthly sales targets through upselling strategies.
- Maximized sales by creating innovative visual merchandising displays and store layouts
- Built long-term, loyal customer relations by providing top-notch service and development of personalized relationships
Education
Associate of Science - Pre-pharmacy
Virginia Western Community College
Roanoke, VASkills
- Staff Management
- Goals and performance
- Sales team hiring, training and leading
- Excellent verbal and written communication
- Service-driven sales
- Dependable
- Customer service excellence
- Interpersonal Skills
- Strives for excellence and achieving goals
- Self-motivated and driven work ethic
- Organizational Skills
- Acts with integrity
- Adaptability and Flexibility based on business needs
Timeline
Production Technician
Cardinal IG
02.2024 - Current
Part-time Sales
Cato Fashions
02.2024 - Current
Store Manager
Cato Fashions
03.2020 - 02.2024
Associate of Science - Pre-pharmacy
Virginia Western Community College
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