Erin Braundel
Clayton,North Carolina
Summary
Dependable medical team member with 25 years of experience in pediatric and family practice office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Ready to branch out using medical knowledge in a different setting, possibly sales, while caring for the wellbeing of others.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Clinical Medical Assistant
Raleigh Pediatric Associates
Garner, NC
01.2001 - Current
- CPR certification renewal 10/2023
- Knowledge in EMR- EHR, EPIC, Carelink, NCIR
- Microsoft Office, Excel, Word
- Study Coordinator 2003-2007 enrolling patients in clinical trials that would help further the study in pediatric vaccines/medications to help with the treatment or prevention of certain diseases.
- Clinical preceptor 2005-2017 oriented and trained new clinical staff to work with a physician and float by the end of a training deadline, meeting goals and a checkoff list.
- Flu coordinator 2004-2011, 2020-2023 oversee flu clinics, order flu vaccine for the season and coordinate necessary meetings with committee and staff throughout the year. Manage inventory based on need for vaccine.
- Measure vital signs, performhearing/vision screenings and taking medical histories to prepare patients for well examination/ sick appointments/ medication checks and other types of appointments.
- Assist physicians with clinical procedures such as lacerations/sutures, I & D's, burn debridement, and other minor procedures. Wound care management and dressing changes.
- Communicate with pharmacies for prescription refills on behalf of supervising physician according to protocol.
- Administerapid tests for COVID, strep and influenza to help clinical staff assess conditions.
- Keep facility stocked with necessary supplies, equipment and instruments as well as sterilizing instruments using proper solutions and technique.
- Incorporate outside records into charts and EHR.
- Follow principles of asepsis and infection control to meet patient safety guidelines according to COVID protocols.
- Administer medications and vaccines under physician's supervision and according to CDC and AAP guidelines.
- Participate in continuing education courses (within NCIR, OSHA training) relevant to clinical medical assisting duties..
- Perform laboratory specimen collections such as urine samples/catheter insertion, blood draws (venipuncture or fingerstick) according to established protocols.
- Secure patient information and maintain patient confidence by completing and safeguarding medical records.
- Maintain inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Maintain up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
- Operated electrocardiogram (EKG) to administer diagnostic tests.
- Explained treatment procedures, medications and physicians' instructions.
- Completed day-to-day duties accurately and efficiently using good time management.
- Responded quickly to emergent situations within the clinic setting by following established protocols.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Recognized by management for providing exceptional customer service.
Group Fitness Instructor
East Triangle YMCA
Clayton, NC
02.2021 - Current
- WERQ Dance Fitness Instructor 2020
- Personal Trainer NASM Certification 2023
- Swim Fitness Instructor
- Encouraged engagement in group fitness classes and gym activities to create and maintain motivational and supportive culture while boosting positive client experiences.
- Provided exceptional fitness experience to all members by exemplifying company core values.
- Built and established lasting relationships using encouragement and personal support.
- Implemented safety practices to prevent participant injury and accidents.
- Observed participants during classes, watching for issues and incorrect techniques.
- Listened to class members and customers and adapted class content and instructions to meet needs and enhance fitness and engagement.
- Promoted classes and facility amenities on social media.
- Invited individuals of all ages and fitness levels to participate in classes.
- Developed class plans for each session based on fitness level of participants.
- Promoted upcoming events such as new classes or challenges within the facility.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Coached and encouraged participants during exercises and routines.
- Taught high-energy, instructor-led exercise classes designed to improve cardiovascular health, muscular strength, and flexibility.
- Increased gym membership enrollment in community by promoting YMCA and group fitness classes.
Clinical Medical Assistant
Family Medicine and Associates
Syracuse, NY
06.1998 - 07.2000
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
- Verified appointment times with patients, preparing charts, and consent forms.
- Positioned patients properly during examination or treatment for comfort and safety.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Prepared treatment rooms by stocking supplies and ensuring sterile instruments were available.
- Measured vital signs and took medical histories to prepare patients for examination.
- Administered medications under physician's supervision.
- Participated in continuing education courses relevant to clinical medical assisting duties.
- Organized medical records so they are easily accessible for review by physicians or other healthcare staff.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Responded to patient callbacks and phone-in prescription refill requests.
- Organized charts, documents and supplies to maintain team productivity.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Responded quickly to emergent situations within the clinic setting by following established protocols.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Group Fitness Instructor
Studio U
Clayton, NC
08.2020 - 03.2023
- WERQ Dance fitness instructor
- Taught high-energy, instructor-led exercise classes designed to improve cardiovascular health, muscular strength, and flexibility.
- Advised participants on proper attire and appropriate shoes for class.
- Built and established lasting relationships using encouragement and personal support.
- Implemented safety practices to prevent participant injury and accidents.
- Observed participants during classes, watching for issues and incorrect techniques.
- Listened to class members and customers and adapted class content and instructions to meet needs and enhance fitness and engagement.
- Promoted classes and facility amenities on social media.
- Prepared for classes in advance, selected and queued music beforehand and began and ended classes on time for maximum benefit to attendees.
- Recommended modifications of exercises to help participants avoid injuries.
- Promoted upcoming events such as new classes or challenges within the facility.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Associate of Science - Medical Assisting
Bryant & Stratton College
Syracuse, NY06-1998
Skills
- Patient Assessment
- Physician Support
- Patient-Focused Care
- Customer Service
- Conflict Resolution Abilities
- Analytical Decision-Making Skills
- Time Management/multitasking
Certification
Certification in Personal Training with National Academy of Sports Medicine 2023
Certified WERQ Dance Fitness Instructor 2020
Websites
References
References available upon request.
Timeline
Group Fitness Instructor
East Triangle YMCA
02.2021 - Current
Group Fitness Instructor
Studio U
08.2020 - 03.2023
Clinical Medical Assistant
Raleigh Pediatric Associates
01.2001 - Current
Clinical Medical Assistant
Family Medicine and Associates
06.1998 - 07.2000
Associate of Science - Medical Assisting
Bryant & Stratton College
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