Erin Breyta
Delray Beach,FL
Summary
I am a forth-year Marketing student at Florida Atlantic University, combining my academic background with hands on experience in social media marketing. Over the past year, I have self-taught a range of skills in social media strategy and content creation, sparking a passion for connecting with brands and their audiences. Known for my creative, and innovative ideas, I am eager to secure an internship where I can continue learning, apply my skills in a real-world setting, and further my develop in expertise in marketing.
Overview
7
7
years of professional experience
Work History
Barista
The Seed
01.2024 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Social Media Manager
Cool Beans
04.2024 - 08.2024
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Developed comprehensive social media strategy to enhance online presence.
- Monitored social media trends to keep brand's content relevant and engaging.
- Increased follower engagement with interactive content and timely responses to comments.
- Managed multiple social media platforms, ensuring consistent and impactful brand messaging.
Barista
Cool Beans
04.2018 - 08.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Initiated customer feedback system to gather insights for continuous improvement of service and product offerings.
- Enhanced social media presence with engaging content on coffee culture, attracting new customers to cafe.
Education
Marketing
Florida Atlantic University
Boca Raton, FL06-2025
High School Diploma -
Barnegat High School
Barnegat, NJ06-2021
Skills
- Friendly and outgoing
- Active listener
- Cleanliness
- Adaptive and creative
- Excellent memory
- Problem-solving abilities
- Multitasking Abilities
- Creative vision
- Outside the box thinker
- Content Creation
- Team Leadership
- Time management abilities
Timeline
Social Media Manager
Cool Beans
04.2024 - 08.2024
Barista
The Seed
01.2024 - Current
Barista
Cool Beans
04.2018 - 08.2024
Marketing
Florida Atlantic University
High School Diploma -
Barnegat High School
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