Erin Buchanan
HR Professional
Saint Marys,OH
Summary
Self-motivated HR Manager with three years expertise with an event planning background. Detail oriented and organized individual who exemplifies professionalism. Demonstrated history of successful office administration, while providing innovative and efficient solutions. Adept at organizing, executing, and managing projects on accelerated timelines. Highlighted leadership qualities and the ability to work with people from numerous backgrounds, while implementing team values. Driven team member with a desire for increased responsibility and professional growth.
Overview
13
13
years of professional experience
Work History
Human Resource Representative
Crown Equipment Corporation
New Breme, OH
08.2023 - Current
- Enhanced employee satisfaction by implementing effective HR policies and procedures.
- Streamlined recruitment processes for faster candidate selection and onboarding.
- Improved company culture by organizing team-building events and promoting open communication channels.
- Increased retention rates with the development of comprehensive employee benefit packages.
- Reduced employee conflicts through proactive mediation and conflict resolution strategies.
- Ensured legal compliance in all HR practices, minimizing potential liabilities for the organization.
- Created a positive work environment by addressing employee concerns promptly and professionally.
- Developed training programs to enhance workforce skills and boost productivity levels.
- Collaborated with department heads to identify staffing needs and strategize recruitment efforts accordingly.
- Optimized HR operations by utilizing technology solutions, such as applicant tracking systems and HRIS platforms.
- Supported diversity initiatives, fostering an inclusive workplace that values individual strengths and perspectives.
- Conducted exit interviews to gain insight into areas needing improvement within the organization''s human resources practices.
- Maintained accurate personnel records, safeguarding confidential information while keeping it uptodate.
- Provided guidance to managers regarding employee relations issues, promoting fair treatment across all departments.
- Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.
- Answered employee inquiries regarding health benefits and 401k options.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
HR Manager
Boomerang Rubber, Inc, Polytech
Botkins, OH
01.2022 - 08.2023
- Developes and implements HR strategies and initiatives aligned with the overall business strategy
- Bridges management and employee relations by addressing demands, grievances or other issues
- Manages the recruitment and selection process
- Supports current and future business needs through the development, engagement, motivation and preservation of human capital
- Developes and monitor overall HR strategies, systems, tactics and procedures across the organization
- Nurtures a positive working environment
- Oversees and manage a performance appraisal system that drives high performance
- Maintains pay plan and benefits program
- Maintains safety standards for plant and employees
- Assesses training needs to apply and monitor training programs
- Reports to management and provide decision support through HR metrics
- Ensures legal compliance throughout human resource management
- Proven working experience as HR manager or other HR executive
- People oriented and results driven
- Demonstrable experience with humane resources metrics
- Knowledge of HR systems and databases
- Ability to architect strategy along with leadership skills
- Excellent active listening, negotiation and presentation skills
- Competence to build and effectively manage interpersonal relationships at all levels of the company
- In-depth knowledge of labor law and HR best practices
- Future
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
HR Manager
Future Polytech
Coldwater, OH
02.2021 - 02.2022
- Works with the management team to establish and maintain a positive employee relations environment
- Responsible for compliance with all regulatory bodies including, but not limited to; OSHA, BWC, USCIS, etc
- Coordinates and conducts the orientation and onboarding of new employees, ensuring proper documentation is completed
- Tracks employee adherence to attendance policies and assists with the creation of work schedules to ensure proper staffing
- Advises and assists managers on the interpretation and administration of policies and procedures
- Coordinates with the management team to develop and document a robust training program to ensure a well-educated staff
- Tracks all required safety certifications and trainings to ensure compliance with governing bodies and internal procedures and policies
- Assists in the development of policies, procedures, and communications to support business goals
- Conducts or assists in internal investigations for workplace harassment/discrimination concerns
- Maintains all employee and applicant documentation as dictated by governing agencies
- Completes audits on employee files on a regular basis to ensure all necessary information is collected
- Manages and tracks all employee disciplinary actions to ensure compliance with internal procedures and policies
- Maintains HR related statistics related to, but not limited to; turnover, retention, time to fill positions, etc
- And reports to management as requested
- Completes compensation analyses as requested to ensure competitive and fair practices
- Enhanced employee retention by implementing effective onboarding and training programs.
Onsite HR Recruiter
Adecco, Inc
02.2020 - 02.2021
- Utilized all work provided engines such as Bullhorn, Kronos, CM, Google Hangouts, and Skype to perform daily work responsibilities
- Scheduled and perform daily interviews for qualifying candidates for vacant company roles
- Conducted weekly orientations/trainings for new hires
- Confidentially communicate between KMI team leaders and current Adecco associates and their work performance, absences and/or successes and/or issues
- Provided clear work responsibilities to all KMI associates
- Created and maintain positive employee relations
- Conducted daily recruitment procedures
HR Assistant/Fleet Car Coordinator
Honda Transmission Manufacturing/Adecco
Russells Point, Ohio
03.2019 - 12.2019
- Process mail
- Schedule appointments for vehicle recalls
- Help associates log into their benefits
- Reset passwords
- Filing
- Fleet car management
- Assist with any project’s management may need
- Help with events and coordinating them
Event and Meeting Coordinator
K&M Tire
Delphos, Ohio
05.2018 - 02.2019
- Coordinated and successfully organized a wide variety of events for a small company, including fundraisers, conferences, luncheons, charity events, tradeshows, company parties, and incentive trips
- Proposed effective layouts for events and coordinate all staff management, event logistics, and internal / external communication functions throughout the event life cycle
- Manage and coordinate 5 events yearly, achieving on-time and under budget execution with 99%+ client satisfaction
- Communicate with vendors, clients, city officials, and staff to retain customer loyalty and ensure successful organization of events at the internal and external level
- Collaborate with the fire marshal to acquire all appropriate building and fire protection permits
Youth Intern
Allen County Department of Job and Family Services
Lima, Ohio
10.2017 - 05.2018
- Utilized various Access databases and Outlook
- Provided excellent customer service
- Maintained a high degree of client confidentiality
- Returned voicemails from clients in a timely manor
- Operated multi-line phone system
- Scanned documents using scanning stations and document storage software
- Provided excellent customer service as the first face customers see
Front End Supervisor
Lowe’s Home Improvement
Lima, Ohio
03.2011 - 09.2017
- Managed all checkout functions by processing and monitoring sales, refunds, and cash drawer amounts
- Resolved customer concerns and complaints to the highest degree of customer satisfaction
- Over saw coverage of registers and store supply usage
Education
Bachelors of Arts - Business Administration
Ashford University
Fall 2022
Skills
- CrisE and OnBase utilization
- Multitasking with strong ability to prioritize
- Excellent customer service and phone etiquette
- Effective time management and organizational skills
- Strong math and analytical competency
- Emphasis on communication with coworkers, customers, and supervisors
- Software knowledge such as
- Outlook, Word, Excel, PowerPoint, OneNote, QuickBooks, Maddenco and SoftDent
Accomplishments
- Successfully removed a PEO from an organization—saved them 30k
- Managed, planned, organized, and executed a tradeshow in Dallas, Texas with an attendance of over 1000 attendees
- Designed and executed tuition reimbursement program
- Implemented a retain system to help with quality and customer product returns
- Performed a market analysis on wages and bridged the pay gap
- Created all administrative/HR forms that were not already established within the company that are state and federal law compliant
Timeline
Human Resource Representative
Crown Equipment Corporation
08.2023 - Current
HR Manager
Boomerang Rubber, Inc, Polytech
01.2022 - 08.2023
HR Manager
Future Polytech
02.2021 - 02.2022
Onsite HR Recruiter
Adecco, Inc
02.2020 - 02.2021
HR Assistant/Fleet Car Coordinator
Honda Transmission Manufacturing/Adecco
03.2019 - 12.2019
Event and Meeting Coordinator
K&M Tire
05.2018 - 02.2019
Youth Intern
Allen County Department of Job and Family Services
10.2017 - 05.2018
Front End Supervisor
Lowe’s Home Improvement
03.2011 - 09.2017
Bachelors of Arts - Business Administration
Ashford University
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