Overview
Work History
Education
Volunteer
Extracurricular Activities
Timeline
Generic

Erin Burke

Portage,IN

Overview

4
4
years of professional experience

Work History

RESEA Quality Assurance Lead (Full-Time)

Center of Workforce Innovations
Valparaiso, Indiana
07.2024 - Current
  • Conduct RESEA (Reemployment Service and Eligibility Assessment) file reviews for all one-stop offices in the Northwest Indiana region to identify non-conformances and develop corrective action plans
  • Collaborate with team members across the state to gain knowledge on best practices to improve performance outcomes
  • Serve as a leader for other team members and providing instructional support on a need basis
  • Practice attention to detail in thorough file reviews to ensure proper pay-out of unemployment benefits

Project Assistant (Part-Time)

Center of Workforce Innovations
Valparaiso, Indiana
10.2023 - 07.2024
  • Utilize $40,587 in grant funds to enroll individuals in training programs intended to strengthen the Indiana workforce
  • Provide recommendations for services for disadvantaged community members, including childcare, financial assistance, transportation, and career advising
  • Developed processes and procedures to ensure efficient workflow of projects

Front Desk Staff (Part-Time)

West Lafayette Parks and Recreation
11.2022 - 06.2023
  • Provide recommendations to services for disadvantaged community members including childcare, financial assistance, transportation, and career advising
  • Kept exemplary administrative and financial records, verified transactions, and updated information on customer accounts
  • Supported strict property security by monitoring visitors and restricting access if necessary

Front Desk Staff (Part-Time)

White Lodging Services
10.2021 - 09.2022
  • Managed smooth check-outs with polished charge explanations, payment collection, and statement preparation
  • Liaised with security, housekeeping, or valet services to resolve customer dissatisfaction
  • Recaptured brand loyalty in difficult situations with excellent conflict resolution and problem-solving abilities

Pharmacy Technician (Part-Time)

Walmart Pharmacy
Valparaiso, IN
05.2021 - 07.2021
  • Followed medication-handling techniques and industry best practices to minimize risk and maintain accuracy
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system

Education

Bachelor of Science - Pharmaceutical Sciences

Purdue University
West Lafayette, IN
05.2023

Volunteer

Court Appointed Special Advocate (CASA) for Children

· Draft thorough reports to be read by magistrate detailing condition of children involved in CHINS (children in need of services) cases

· Maintain detailed records of meetings with children and interviews with adults involved in the children's lives

· Advocate for children's well-being and safety in court

Extracurricular Activities

S.A.F.E.R. (Safety, Accountability, and Fostering an Environment of Respect) Member

· Organized events to help spread awareness and education surrounding sexual violence on college campuses

· Assisted in drafting proposals to be presented before Purdue Student Government relating to student safety on campus

Timeline

RESEA Quality Assurance Lead (Full-Time)

Center of Workforce Innovations
07.2024 - Current

Project Assistant (Part-Time)

Center of Workforce Innovations
10.2023 - 07.2024

Front Desk Staff (Part-Time)

West Lafayette Parks and Recreation
11.2022 - 06.2023

Front Desk Staff (Part-Time)

White Lodging Services
10.2021 - 09.2022

Pharmacy Technician (Part-Time)

Walmart Pharmacy
05.2021 - 07.2021

Bachelor of Science - Pharmaceutical Sciences

Purdue University

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Erin Burke