Amber Wilczynski
Hamden
Summary
Experienced with providing excellent customer service and maintaining organized store environments. Utilizes product knowledge and effective communication to meet customer needs and drive sales. Track record of working well with team members, ensuring smooth operations and positive shopping experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dance Teacher
Donna and Cathy's Dance Center
09.2014 - Current
- Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness.
- Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
- Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
Lifeguard and Swim Instructor
Goldfish Swim School
03.2024 - 06.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Retail Worker
Joann Fabric & Crafts store
10.2020 - 09.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
Server
TGI Fridays
10.2019 - 05.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Barista
Starbucks
10.2018 - 09.2019
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
Associate of Science - Criminology
Gateway Community College
New Haven, CT05-2025
High School Diploma -
The Sound School
06.2018
Skills
- Relationship building
- Teamwork and collaboration
- Clear communication
- POS
- Student engagement
- Class management
- Professionalism and ethics
- Safety awareness
- Strong communicator
- Reliability and punctuality
- Time management
- Attention to detail
Certification
- AED Certification
- CPR Certification
- First Aid Certification
- Lifeguard Training
- BLS Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Lifeguard and Swim Instructor
Goldfish Swim School
03.2024 - 06.2024
Retail Worker
Joann Fabric & Crafts store
10.2020 - 09.2021
Server
TGI Fridays
10.2019 - 05.2020
Barista
Starbucks
10.2018 - 09.2019
Dance Teacher
Donna and Cathy's Dance Center
09.2014 - Current
Associate of Science - Criminology
Gateway Community College
High School Diploma -
The Sound School
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