Erin Capps
Gastonia,NC
Summary
Registered Nurse with extensive experience in high-stress emergency settings. Proven ability to deliver exceptional patient care while maintaining composure during medical crises. Highly reliable team member with adaptability to changing situations and commitment to collaborative success.
Overview
12
12
years of professional experience
Work History
Registered Nurse, Emergency Department
Advocate Health
06.2023 - Current
- Administered emergency care to patients, ensuring rapid assessment and intervention for critical conditions.
- Collaborated with multidisciplinary teams to develop and implement patient care plans aligned with best practices.
- Monitored vital signs and provided continuous patient assessments to identify changes in condition promptly.
- Educated patients and families on treatment protocols, enhancing understanding and compliance with care instructions.
- Documented patient information accurately in electronic health records, promoting communication across healthcare teams.
- Assisted in triaging patients based on severity of conditions, optimizing workflow efficiency within the department.
- Mentored new nursing staff, sharing expertise in emergency protocols and fostering a collaborative learning environment.
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
Office Manager
Bright Star Home Health Care
09.2016 - 08.2017
- Streamlined office operations to enhance efficiency and workflow within home health care services.
- Coordinated scheduling for staff, ensuring optimal coverage for patient care needs.
- Implemented electronic filing systems that improved document retrieval speed and accuracy.
- Managed supply inventory, reducing costs through effective vendor negotiations and ordering processes.
Patient Access Representative
CaroMont Health
04.2014 - 08.2016
- Coordinated patient scheduling and registration processes to enhance operational efficiency.
- Managed insurance verification and eligibility checks to ensure accurate billing practices.
- Assisted patients with inquiries regarding services, contributing to positive patient experiences.
- Implemented improvements in workflow processes, reducing wait times for patients.
Education
Associate Degree in Nursing -
Gaston College
Gastonia, NC05-2023
High School Diploma -
Gaffney High School
Gaffney, SC06-2008
Skills
- Advanced cardiovascular life support (ACLS)
- Pediatric advanced life support (PALS)
Timeline
Registered Nurse, Emergency Department
Advocate Health
06.2023 - Current
Office Manager
Bright Star Home Health Care
09.2016 - 08.2017
Patient Access Representative
CaroMont Health
04.2014 - 08.2016
Associate Degree in Nursing -
Gaston College
High School Diploma -
Gaffney High School