Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Carroll

Sylvania

Summary

Results-driven sales professional with 5 years of experience in territory management, consultative selling, and account development. Proven success in building strong relationships with decision-makers, educating clients on product solutions, and exceeding revenue targets. Competitive, disciplined, and highly motivated, with a background in division I athletics and a strong desire to transition into pharmaceutical sales. Skilled in presentation, negotiation, and strategic business development.

Overview

12
12
years of professional experience

Work History

Outside Account Manager

Sofo Foods
02.2022 - Current
  • Managed a multi-county territory with over 50+ accounts, engaging directly with business owners and general managers to drive revenue and account growth.
  • Delivered consultative sales presentations and product education to decision-makers, strengthening long-term partnerships and improving adoption of new product lines.
  • Prospected, qualified, and closed new business through cold calls, networking, and client referrals, consistently expanding market share.
  • Negotiated pricing structures and contracts to maximize profitability with balancing customer satisfaction.
  • Exceeded monthly and quarterly sales quotas, ranking as a top performer in the region.

Server/Bartender

Sebastiano's Italiano
08.2013 - Current
  • Built lasting client relationships by providing personalized service and tailored recommendations, driving repeat visits and strong word-of-mouth.
  • Delivered persuasive product knowledge (food, wine, and specialty promotions) to upsell and maximize revenue.
  • Trained and coordinated team members, improving workflow and ensuring high-quality service in fast-paced environments.
  • Consistently exceeded customer satisfaction goals, demonstrating adaptability and communication skills transferable to healthcare sales.
  • Managed over 50 customers per shift.

Inside Account Manager

Sofo Foods
02.2021 - 02.2022
  • Managed over 100 accounts across a multi-location territory, driving product adoption and revenue growth through consultative selling.
  • Built and maintained relationships with restaurant owners and managers, tailoring solutions to meet their unique business needs.
  • Utilized strategic prospecting and marketing to secure new accounts, expanding market presence.
  • Collaborated with sales teams to identify upsell opportunities and increase revenue streams.
  • Utilized CRM systems to track account activities and monitor performance metrics.
  • Consistently achieved and exceeded sales quotas.

Education

BBA - Marketing

University Of Toledo
Toledo, OH
12-2020

Skills

  • CRM proficiency
  • Account analysis
  • Client acquisition
  • Territory management
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Problem-solving abilities

Timeline

Outside Account Manager

Sofo Foods
02.2022 - Current

Inside Account Manager

Sofo Foods
02.2021 - 02.2022

Server/Bartender

Sebastiano's Italiano
08.2013 - Current

BBA - Marketing

University Of Toledo