Erin Casey
Austin,TX
Summary
A creative professional with robust background in content creation, bringing blend of strategic thinking and artistic flair. Adept at crafting engaging content that drives audience engagement and supports marketing objectives. Known for strong team collaboration, adaptability, and delivering high-quality results under tight deadlines.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supply Chain Processor – Baxter Healthcare Field Corrective
Accenture – Global Operations & Trust & Safety
Austin, TX
01.2025 - Current
- Managed processing workflows to ensure timely completion of tasks and adherence to quality standards.
- Collaborated with cross-functional teams to identify process improvements and enhance operational efficiency.
Barista / Shift Supervisor
Starbucks
Austin, TX
01.2017 - Current
- Supervised daily operations, ensuring adherence to quality standards and customer service excellence.
- Trained and mentored new baristas on beverage preparation and customer engagement techniques.
Freelance Content Creator & Animator
Self Employed
Austin, TX
01.2016 - Current
- Produce short videos, animations, and branded visuals for social media and marketing.
- Create storytelling-focused beauty and lifestyle content to engage audiences.
- Developed impactful animated content for Dr. Tejas Patel (“TikTok Dentist”).
- Directed the award-winning short film “Stabby,” which won the Jury Special Prize at the Bangkok Thai International Film Festival.
- Refine creative processes through SCAD rigging union workshops.
- Develop multimedia content across platforms to boost audience interaction.
- Collaborate with teams to align content strategy with marketing goals.
Trust & Safety Representative – Ads Classification
Accenture – Global Operations & Trust & Safety
Austin, TX
09.2022 - 12.2023
- Reviewed advertising content for policy compliance, brand safety, and platform integrity.
- Identified high-risk content and provided insights to improve machine learning model accuracy.
Trust & Safety Representative – Risk Operations
Accenture – Global Operations & Trust & Safety
Austin, TX
10.2021 - 09.2022
- Investigated intellectual property violations and abuse reports.
- Identified violation trends and contributed to operational improvements.
Education
Internship - Wellness Graphic Design Communications Intern
Disney College Program
Orlando, FL01-2010
Bachelor of Arts - Digital Animation
Universidad Latina De Panamá
Panama City, Panama06-2016
Continued Studies - 3D Animation
Savannah College of Art And Design (SCAD)
Savannah, GA06-2023
Skills
- Social Media Management
- Motion Graphics
- 2D/3D Animation
- Trend Research
- Adobe Creative Suite
- Autodesk Maya
- TikTok Editing Tools
- Microsoft Office
- Video editing
- Audience engagement
- Digital photography
- Content strategy
Certification
- Adobe Creative Suite Training
- Maya AutodeskTraining
LANGUAGES
English (Native)
Spanish (Intermediate Reading)
Timeline
Supply Chain Processor – Baxter Healthcare Field Corrective
Accenture – Global Operations & Trust & Safety
01.2025 - Current
Trust & Safety Representative – Ads Classification
Accenture – Global Operations & Trust & Safety
09.2022 - 12.2023
Trust & Safety Representative – Risk Operations
Accenture – Global Operations & Trust & Safety
10.2021 - 09.2022
Barista / Shift Supervisor
Starbucks
01.2017 - Current
Freelance Content Creator & Animator
Self Employed
01.2016 - Current
Internship - Wellness Graphic Design Communications Intern
Disney College Program
Bachelor of Arts - Digital Animation
Universidad Latina De Panamá
Continued Studies - 3D Animation
Savannah College of Art And Design (SCAD)