Erin Celestine
Las Vegas,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Compounding Pharmacy Technician
AnazaoHealth
07.2022 - Current
- Maintained sterile environment, adhering to strict safety protocols and preventing contamination.
- Enhanced compounding accuracy by meticulously following formulas and procedures.
- Continuously updated knowledge of pharmaceutical industry trends and regulations through professional development opportunities.
- Utilized specialized equipment for efficient preparation of various dosage forms including creams, capsules, and suspensions.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Customer Service Representative
DIV Holdings, LLC
05.2021 - 07.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Warehouse Associate
Amazon
03.2020 - 05.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Server Assistant
CHICA Las Vegas
04.2019 - 03.2020
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Total Rewards Representative
Planet Hollywood Resort & Casino
02.2019 - 02.2020
- Collected cards and tickets from players and computed and verified amounts won or lost for house accounting requirements.
- Provided excellent guest experiences through effective front-line service, addressing questions and concerns in a timely manner.
- Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming gaming environment.
- Maintained professionalism while engaging with customers from diverse backgrounds, creating a welcoming environment that encouraged repeat visits.
Lead Barista
Nordstrom
09.2016 - 02.2019
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
Dining Room Attendant
IKEA
04.2016 - 07.2016
- Monitored dining room inventory and replenished as necessary.
- Maintained a clean and organized dining area for an enjoyable dining experience.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted in setting up the dining room, ensuring that tables were properly arranged and fully stocked.
- Ensured compliance with sanitation regulations by regularly cleaning surfaces, utensils, and equipment used in the dining area.
Education
Bachelor of Science - Criminal Justice
University of Nevada - Las Vegas
Las Vegas, NVAssociate of Applied Science - Diagnostic Medical Sonography
College of Southern Nevada
Las Vegas, NV05.2027
High School Diploma -
Southwest Career And Technical Academy
Las Vegas, NV06.2015
Skills
- Sterile Compounding
- Medication preparation
- Team Collaboration
- Confidentiality and HIPAA
- Critical Thinking
- Problem-solving abilities
- Data Entry
- Document processing
- Microsoft Office and Excel
- Regulatory Compliance
Timeline
Compounding Pharmacy Technician
AnazaoHealth
07.2022 - Current
Customer Service Representative
DIV Holdings, LLC
05.2021 - 07.2022
Warehouse Associate
Amazon
03.2020 - 05.2021
Server Assistant
CHICA Las Vegas
04.2019 - 03.2020
Total Rewards Representative
Planet Hollywood Resort & Casino
02.2019 - 02.2020
Lead Barista
Nordstrom
09.2016 - 02.2019
Dining Room Attendant
IKEA
04.2016 - 07.2016
Bachelor of Science - Criminal Justice
University of Nevada - Las Vegas
Associate of Applied Science - Diagnostic Medical Sonography
College of Southern Nevada
High School Diploma -
Southwest Career And Technical Academy
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