Erin Channer
Property Management
Brooklyn Center,MN
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
16
16
years of professional experience
Work History
Property Manager
Level 10 Management
Brooklyn Center, MN
05.2024 - Current
- Managed tenant communications and resolved issues to enhance resident satisfaction.
- Coordinated maintenance requests and ensured timely completion of repairs.
- Assisted in leasing activities, including property showings and application processing.
- Developed marketing strategies to attract prospective tenants and reduce vacancy rates.
- Conducted property inspections to maintain compliance with safety regulations and standards.
- Multi-site management experience- 286 units
- Implemented revenue management to new leases as well as renewals
- Approved and tracked invoices
- Improved Occupancy rates from 88% to 100% from Nov 2025 to March 2026.
Property Manager
Soderberg Apartment Specialist
Minneapolis, MN
02.2020 - 05.2024
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Processed project change requests and performed coverage research to handle repair issues.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
Government Programs Member Services Representative
HealthPartners Inc.
Minneapolis, MN
06.2018 - 02.2020
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
- Excelled in fast-paced environment answering high volume of calls from members and prospective members. Ranked 5th in service center of 80+
- Providing guidance and answering questions regarding services and plan benefits
- Often coordinated with other departments, internally and externally to resolve specific member issues
- Effectively multi-tasked while using multiple computer systems and application to research information and to document calls
- Surpassed individual expectations all while providing excellent customer service
Lead Teacher
Magical Minds Childcare and Learning Center
Woodbury, MN
09.2014 - 03.2018
- Organized files and paperwork for licensing and government use
- Responsible for making sure that 12+ children's needs were met and recorded daily
- Created personal bonds and trust with multiple children while also keeping open channels of communication with parents and personally handled all issues that came up
Legal Internship
Shumaker & Sieffert, P.A
Woodbury, MN
10.2015 - 12.2015
- Learned about patent law while working closely with legal assistants and paralegals prepping templates and replying to actions throughout patent process
- Handled multiple clients and up to 20 patents per day
- Carried out legal research and references for each patent
- Used multiple IT programs including; Microsoft word, Google drive, CPI, USPTO.com
Customer Sales Representative
David's Bridal
09.2010 - 09.2014
- Created and maintained connections with clients while also hitting and exceeding sales goals
- After working in sales for 2 years, switched focus to management and admin role
- Made appointments and helped to implement new scheduling program
- Filing, phone calls, computer skills and preparing sales goals were also part of everyday duties
Education
Bachelor of Science - Paralegal Program
Globe University
Woodbury, Minnesota2015
Skills
- Superior attention to detail
- Strong work ethic
- Leadership skills
- Adapt to diverse groups
- Excellent people skills
- Financial budgeting and reporting
- Quick learner
- Problem-solving skills
- Energetic and organized
- Written and oral communication skills
- Time management
- RealPage experience
- Appfolio experience
- Knock experience
- Revenue Management experience
Timeline
Property Manager
Level 10 Management
05.2024 - Current
Property Manager
Soderberg Apartment Specialist
02.2020 - 05.2024
Government Programs Member Services Representative
HealthPartners Inc.
06.2018 - 02.2020
Legal Internship
Shumaker & Sieffert, P.A
10.2015 - 12.2015
Lead Teacher
Magical Minds Childcare and Learning Center
09.2014 - 03.2018
Customer Sales Representative
David's Bridal
09.2010 - 09.2014
Bachelor of Science - Paralegal Program
Globe University