Erin Coffey
Oak Creek,CO
Summary
Reliable and trusted health care professional with front and back office experience. Well versed in EMR, patient accounts, HIPPA, and insurance verification. On the clinical side of things patient care, positive bed side manner, empathy for patients, medical terminology, vital signs and charting, phlebotomy and pathology, women's care, and being a team player are strengths of mine. Advocating for my patients, checking in on patients through recovery, and willing to learn from mistakes and grow in the health care field are key to being an extraordinary health Care professional. I strive to be that every day.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Steamboat Medical Clinic
01.2024 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Collected and documented patient medical information such as blood pressure and weight.
Patient Access Associate
Yampa Valley Medical Center
11.2022 - 03.2023
- Assisted in maintaining HIPAA compliance by carefully handling sensitive patient information and protecting privacy during interactions.
- Enhanced communication with medical staff by accurately documenting and sharing patient information in a timely manner.
- Collaborated with interdisciplinary teams for improved care coordination, resulting in better patient outcomes overall.
- Demonstrated adaptability by readily adjusting to new software systems, policies, or procedures as required for organizational success.
- Upheld the highest standards of professional integrity by maintaining confidentiality and adhering to all relevant healthcare regulations and policies.
- Promoted a positive work environment through effective collaboration with colleagues, fostering teamwork and mutual respect among staff members.
- Provided exceptional customer service to patients, addressing concerns and answering questions regarding the admissions process.
- Boosted overall organization productivity by effectively managing multiple priorities and tasks within a fast-paced hospital environment.
Patient Access Associate
Steamboat Orthopedic And Spine Institute
05.2022 - 11.2022
- Upheld the highest standards of professional integrity by maintaining confidentiality and adhering to all relevant healthcare regulations and policies.
- Promoted a positive work environment through effective collaboration with colleagues, fostering teamwork and mutual respect among staff members.
- Provided exceptional customer service to patients, addressing concerns and answering questions regarding the admissions process.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Answered incoming calls, scheduled appointments and filed medical records.
Education
High School Diploma -
Somerset High School
Somerset, KY05.2014
Associate of Arts - Business Administration And Management
Front Range Community College
Westminster, CO05.2024
Skills
- Patient Care Coordination
- Phlebotomy
- Medical office administration
- Equipment Sterilization
- Immunization Administration
- Reliable team player
- HIPAA Compliance
- EMR / EHR
- Vital Sign Monitoring
- Patient Scheduling
- CPR
- Medical terminology knowledge
Timeline
Medical Assistant
Steamboat Medical Clinic
01.2024 - Current
Patient Access Associate
Yampa Valley Medical Center
11.2022 - 03.2023
Patient Access Associate
Steamboat Orthopedic And Spine Institute
05.2022 - 11.2022
High School Diploma -
Somerset High School
Associate of Arts - Business Administration And Management
Front Range Community College
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