Erin Cohrt-Price
Waco,TX
Summary
Positive Regional Operations Manager with an optimistic attitude toward striving to be the best in terms of performance and customer satisfaction. Proficient at carrying out regular operational reviews and leading regional management teams. Knowledge of budgeting, succession planning and performance management.
Overview
13
13
years of professional experience
Work History
Regional Operations Manager
AdaptHealth
04.2018 - Current
- Be knowledgeable of and responsible for the current AdaptHealth policies and procedures that apply to this position
- Implement and maintain all records required for compliance with federal, state, and local agencies, along with FDA, OSHA, DOT, ACHC and others
- Monitor growth, billing, collections and sales activities of individual branches
- Develop and maintain working knowledge of home equipment, insurance guidelines, eligibility and reimbursement for patients
- Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Enhanced customer satisfaction through effective communication and problem-solving strategies.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Collaborated with sales teams to develop strategies for increasing market share and revenue growth.
- Traveled to over 5 locations per week to manage each store and perform reviews of individual managers and employees.
- Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Enforced compliance with local, state and federal regulations and company standards.
- Established performance goals for each department, monitoring progress towards objectives on a regular basis.
- Improved customer satisfaction across region, implementing customer service training for frontline staff.
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
- Reported issues to higher management with great detail.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Registered Respiratory Therapist
Providence Medical Equipment
04.2015 - 04.2018
- Assess and interpret evaluations and sleep study test results; determining treatment plans in consultation with doctor and according to prescription
- Administer medically prescribed respiratory therapy
- Educate patient on oxygen therapy, PAP therapy and NPPV (ResMed, Respironics, Fisher&Paykel)
- Evaluate respiratory therapy treatment plan by monitoring patient progress; recommending changes in prescription or therapy
- Document and report patient progress to attending doctor
- Complete all initial and follow paperwork; making sure documentation is correct for chart and insurance
- Ensure operation of equipment by completing preventive maintenance requirements; troubleshooting equipment malfunctions and calling for repairs
- Entering patient home to assess safety and set up equipment
- Interact and build relationships with doctors, nurses, sales reps etc.
Registered Respiratory Therapist
Seton Medical Center
11.2013 - 04.2015
- Participates in patient care conferences, patient teaching, clinical instruction and discharge planning.
- Managed and operated mechanical ventilators to deliver airway management.
- Evaluated patient response to respiratory treatments and revised care plans accordingly.
- Consistently responded within time limits to requests for respiratory assessments.
- Performed airway clearance therapies effectively reducing complications related to mucus buildup within the lungs.
- Assessed, diagnosed, and treated breathing issues.
- Improved patient outcomes by providing comprehensive respiratory care plans and interventions.
- Maintained accurate records of all procedures performed, contributing to efficient billing processes and compliance with regulatory requirements.
- Managed complex cases involving multiple comorbidities while maintaining high-quality patient care.
- Conducted diagnostic tests, such as pulmonary function testing, to identify underlying respiratory issues or complications.
- Established respiratory care plans for patients suffering from cystic fibrosis, asthma and spontaneous pneumothoraxes.
- Completed continued education units annually to stay current with respiratory therapy advancements and maintain compliance with administrative regulations.
- Performed arterial blood gas analysis and assisted in bronchoscopies.
- Responded to emergency codes and calls during off-hours and immediately initiated treatment.
- Conducted tests such as EKGs and drainages.
- Evaluated care policies using patient records and current research findings to develop better treatment.
Emergency Department Admitting Clerk
Providence Health Center
07.2011 - 10.2013
- Gather necessary demographic and clinical information from patient and enter into appropriate database (Health Wares, Epic)
- Verification of patient insurance information
- Collect and process patient insurance copays
- Provide counseling to patients regarding insurance and financial help.
Education
Associates of Applied Science in Applied Science -
McLennan Community College
Waco, TX01.2013
Bachelors of Science in Health Management -
Texas State University
San Marcos, TX01.2010
Skills
- Operational Efficiency
- Federal Regulations
- Knowledge of performance tracking
- Compliance Management
- Proficient in Microsoft, Excel, Power BI
- Financial Oversight
- Staff Supervision
- Inventory Monitoring
Personal Information
Regional Operations Manager
Area Operations Manager
Lead, Registered Respiratory Therapist
Registered Respiratory Therapist
Timeline
Regional Operations Manager
AdaptHealth
04.2018 - Current
Registered Respiratory Therapist
Providence Medical Equipment
04.2015 - 04.2018
Registered Respiratory Therapist
Seton Medical Center
11.2013 - 04.2015
Emergency Department Admitting Clerk
Providence Health Center
07.2011 - 10.2013
Associates of Applied Science in Applied Science -
McLennan Community College
Bachelors of Science in Health Management -
Texas State University
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